{
    "91595": {
        "nid": 91595,
        "type": "tache",
        "title": "Tache - INTERSPORT (GOURVEST) - 02\/02\/2022",
        "author_uid": 27,
        "created": "2022-02-02 09:23:52",
        "changed": "2024-12-09 22:06:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2022-03-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2022-02-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "46954": {
                    "id": "46954",
                    "fields": {
                        "field_description": "\r\n\r\nMail de Fabrice de WT pour me demander des redirections de ports sur le lien ADSL\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/02\/2022 09:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "47053": {
                    "id": "47053",
                    "fields": []
                },
                "47065": {
                    "id": "47065",
                    "fields": {
                        "field_description": "\r\n\r\nDemande ouverte sur le support sous le n° 46383.&nbsp;\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/02\/2022 16:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "47134": {
                    "id": "47134",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"\r\n",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/02\/2022 12:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "47135": {
                    "id": "47135",
                    "fields": {
                        "field_description": "\r\n\r\nRedirection Ok, info transmise à Fabrice de Westélécom\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/02\/2022 12:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "48411": {
                    "id": "48411",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"\r\n",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/02\/2022 11:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "48412": {
                    "id": "48412",
                    "fields": {
                        "field_description": "\r\n\r\nAppel de Fabrice pour m'indiquer qu'il vient d'avoir ACTALARM et que les redirections de ports ne fonctionnent pas.\r\n\r\nVoir avec CORIOLIS ce qu'il en est car pourtant il a bien été noté sur le ticket que celles ci ont été faites.&nbsp;\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/02\/2022 11:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "48418": {
                    "id": "48418",
                    "fields": {
                        "field_description": "\r\n\r\nJe relance la demande suite retour d'Actalarm.&nbsp;\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/02\/2022 12:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "48522": {
                    "id": "48522",
                    "fields": {
                        "field_description": "\r\n\r\nLa redirection est ok. Problème du coté Actalarm.&nbsp;\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/02\/2022 15:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "49155": {
                    "id": "49155",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/03\/2022 13:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE REGENT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>INTERSPORT PONT L'ABBE (PERRANGE) - DEMANDE REDIRECTIONS DE PORTS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/03\/2022 13:25"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189148": {
                    "id": "189148",
                    "fields": {
                        "field_ci_commentaire": "A demander à CORIOLIS stp :)\r\n"
                    }
                }
            }
        }
    },
    "146855": {
        "nid": 146855,
        "type": "tache",
        "title": "Tache - 4M - 01\/12\/2022",
        "author_uid": 6406,
        "created": "2022-12-01 14:25:13",
        "changed": "2024-12-09 22:08:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-01-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2022-12-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "88304": {
                    "id": "88304",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Kevin FOLL (0628096670) il m'indique avoir besoin des codes d'accès au routeur du parking Boussingault et a besoin d'accéder au routeur. Thomas DAFNIET (06 28 09 66 84) est sur place pour intervention. Je tente de joindre Actif Télécom sans succès. Je tente également de joindreThomas DAFNIET pour avoir les configurations requise mais sans succès.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/12\/2022 14:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "88577": {
                    "id": "88577",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/12\/2022 09:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "88620": {
                    "id": "88620",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/12\/2022 11:17",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "88672": {
                    "id": "88672",
                    "fields": {
                        "field_description": "<p>Retour d'Actif Télécom sur les infos transmises semaine dernière. Trop imprécise pour être comprise. Benjamin OGOR me retourne de nouvelles données.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/12\/2022 14:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "88673": {
                    "id": "88673",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/12\/2022 15:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "88778": {
                    "id": "88778",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2022 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "88788": {
                    "id": "88788",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2022 09:19",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "88813": {
                    "id": "88813",
                    "fields": {
                        "field_description": "<p>Actif Télécom m'indique qu'il ne ping pas le lien. CT avec Kevin FOLL qui va se rendre sur place pour vérifier les branchements du routeur. Il m'appelle quand il est sur place.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/12\/2022 10:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "88866": {
                    "id": "88866",
                    "fields": {
                        "field_description": "<p>Eu Kevin FOLL qui a&nbsp; rebranché le routeur, voyant internet Ok. CT avec Benjamin OGOR qui demande l'IP fixe car se rend sur place à 16h. Je transmets les information à Actif Télécom pour ouverture de port.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/12\/2022 11:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "20"
                    }
                },
                "88867": {
                    "id": "88867",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2022 12:00",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "88869": {
                    "id": "88869",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2022 12:08",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "88875": {
                    "id": "88875",
                    "fields": {
                        "field_description": "<p>Actif Télécom signale que le routeur ne remonte toujours pas. Il demande de faire un reset de l'appareil. Je préviens tou de suite Kevin FOLL. Dans le même temps, je communique l'adresse IP (109.190.49.243) à Benjamin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/12\/2022 12:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "88884": {
                    "id": "88884",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2022 14:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "88888": {
                    "id": "88888",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2022 15:01",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "88933": {
                    "id": "88933",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/12\/2022 16:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "88934": {
                    "id": "88934",
                    "fields": {
                        "field_description": "<p>Eu Kevin qui a eu Actif Télécom en direct pour faire le reset. Le routeur est remonté et la redirection de port est Ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/12\/2022 15:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "88935": {
                    "id": "88935",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à FOLL Kevin (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2022 16:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "89971": {
                    "id": "89971",
                    "fields": {
                        "field_description": "<p>Appel de Benjamin qui arrive bien à pinguer le routeur mais pas la centrale. Je préviens actif Télécom.&nbsp;&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/12\/2022 15:25",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "89972": {
                    "id": "89972",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/12\/2022 15:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "89973": {
                    "id": "89973",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/12\/2022 15:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "90008": {
                    "id": "90008",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/12\/2022 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "90118": {
                    "id": "90118",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/12\/2022 15:51",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "90122": {
                    "id": "90122",
                    "fields": {
                        "field_description": "<p>Actif Télécom me fait parvenir une copie d'écran avec les paramètres de la redirection de port que je fais suivre à Benjamin OGOR de CFA (cfa.distribution@gmail.com).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/12\/2022 15:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "90306": {
                    "id": "90306",
                    "fields": {
                        "field_description": "<p>Je demande à Benjamin OGOR s'il a réussi à connecter la centrale. Attente de retour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/12\/2022 17:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "90524": {
                    "id": "90524",
                    "fields": {
                        "field_description": "<p>CT avec Benjamin. Il attend le retour du fournisseur de la centrale. M'indique qu'il s'en occupera début janvier. Rappeler pour contrôle.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/12\/2022 17:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "91783": {
                    "id": "91783",
                    "fields": {
                        "field_description": "<p>Mail de Benjamin. Le fournisseur de la centrale lui demande l'IP Fixe qu'il a déja et si le PING est bien activé à la box. Je demande à Actif Télécom de vérifier.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/01\/2023 16:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "91784": {
                    "id": "91784",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/01\/2023 17:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "91790": {
                    "id": "91790",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/01\/2023 17:26",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "91796": {
                    "id": "91796",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/01\/2023 17:30",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "92100": {
                    "id": "92100",
                    "fields": {
                        "field_description": "<p>Mail de Benjamin OGOR qui demande s'il s'agit bien d'une IP fixe, ce que je confirme.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/01\/2023 11:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "92950": {
                    "id": "92950",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/01\/2023 09:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "94447": {
                    "id": "94447",
                    "fields": {
                        "field_description": "<p>Relance Benjamin OGOR ce jour suite à ma confirmation que le routeur a une IP Publique Fixe. Attente retour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/01\/2023 14:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "95478": {
                    "id": "95478",
                    "fields": {
                        "field_description": "<p>Retour de Benjamin OGOR qui indique qu'ils sont en cours de tests de connexion. Le ping ne fonctionne pas tout le temps. Je demande à Actif Télécom de vérifier la stabilité du lien.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/01\/2023 11:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "95479": {
                    "id": "95479",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/01\/2023 11:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "95481": {
                    "id": "95481",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/01\/2023 12:05",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "95526": {
                    "id": "95526",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/01\/2023 14:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "95785": {
                    "id": "95785",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/01\/2023 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "95927": {
                    "id": "95927",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/01\/2023 10:48",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "95990": {
                    "id": "95990",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/01\/2023 11:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "96232": {
                    "id": "96232",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/01\/2023 17:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "96236": {
                    "id": "96236",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "20\/01\/2023 17:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "96237": {
                    "id": "96237",
                    "fields": {
                        "field_description": "<p>Lien up et stable. Je clôture la tache.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/01\/2023 17:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "96238": {
                    "id": "96238",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FOLL Kevin (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/01\/2023 17:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "4M"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DES CODES D'ACCES AU ROUTEUR DU PARKING BOUSSINGAULT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/01\/2023 17:09:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189257": {
                    "id": "189257",
                    "fields": {
                        "field_ci_commentaire": "CFA : Benjamin OGOR, 06 23 61 04 20\r\n"
                    }
                }
            }
        },
        "questions_reponses": {
            "147529": {
                "nid": 147529,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - 4M - 01\/12\/2022 - 05\/12\/2022 - 09:37",
                "author_uid": 6406,
                "created": "2022-12-05 09:37:17",
                "changed": "2022-12-06 16:55:32",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - 4M - 01\/12\/2022"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2022-12-06 14:21:45"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "4M"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "88621": {
                            "id": "88621",
                            "fields": {
                                "field_qr_horodatage": "05\/12\/2022 11:11",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Non c'est pas clair du tout je comprends pas ce que je dois faire<\/p>\r\n"
                            }
                        },
                        "88789": {
                            "id": "88789",
                            "fields": {
                                "field_qr_horodatage": "06\/12\/2022 09:17",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Je n'ai pas l'impression que l'accès soit connecté, je ne ping pas.<\/p>\r\n"
                            }
                        },
                        "88870": {
                            "id": "88870",
                            "fields": {
                                "field_qr_horodatage": "06\/12\/2022 12:06",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>IP fixe&nbsp;109.190.49.243<\/p>\r\n\r\n<p>Mais le routeur ne ping pas, il faudrait faire un reset je pense, je ne peux pas faire la redirection<\/p>\r\n"
                            }
                        },
                        "88889": {
                            "id": "88889",
                            "fields": {
                                "field_qr_horodatage": "06\/12\/2022 14:59",
                                "field_qr_message": "<p>Ok c'est bon , redirection faite :)<\/p>\r\n"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "88578": {
                            "id": "88578",
                            "fields": {
                                "field_qr_horodatage": "05\/12\/2022 09:30",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Nos client ont besoin de connecter une centrale de contrôle d'accès à distance sur le routeur du parking Boussingault.&nbsp;<\/p>\r\n\r\n<p>Voici les infos transmises par le client :<\/p>\r\n\r\n<p>Adresse IP&nbsp;: 192.168.001.208<\/p>\r\n\r\n<p>DNS 1&nbsp;: 091&nbsp;200&nbsp;116&nbsp;022<\/p>\r\n\r\n<p>DNS 2&nbsp;: 001&nbsp;001&nbsp;001&nbsp;001<\/p>\r\n\r\n<p>GATEWAY&nbsp;: 192&nbsp;168&nbsp;001&nbsp;001<\/p>\r\n\r\n<p>Masque réseau&nbsp;:255 255&nbsp;255&nbsp;000<\/p>\r\n\r\n<p>Port 19708<\/p>\r\n\r\n<p>Adresse MAC&nbsp;: 5410ECB81FCD<\/p>\r\n\r\n<p>HOSTNAME&nbsp;: EVOLUTION208<\/p>\r\n\r\n<p>Ces infos sont-elles suffisantes pour que tu puisse leur autoriser l'accès ?<\/p>\r\n"
                            }
                        },
                        "88674": {
                            "id": "88674",
                            "fields": {
                                "field_qr_horodatage": "05\/12\/2022 15:04",
                                "field_qr_message": "<p>Peux tu ouvrir le port 19708 pour l'IP 192.168.001.208 en TCP\/UDP ?<\/p>\r\n"
                            }
                        },
                        "88865": {
                            "id": "88865",
                            "fields": {
                                "field_qr_horodatage": "06\/12\/2022 11:54",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Quelqu'un s'est rendu sur place et a rebranché le routeur. Voyant internet Ok.&nbsp;<\/p>\r\n"
                            }
                        },
                        "88868": {
                            "id": "88868",
                            "fields": {
                                "field_qr_horodatage": "06\/12\/2022 11:59",
                                "field_qr_message": "<p>Et je viens d'avoir leur prestataire, il a besoin de l'IP Fixe, il va intervenir cet après midi. Si tu peux me la communiquer.&nbsp;<\/p>\r\n"
                            }
                        },
                        "88885": {
                            "id": "88885",
                            "fields": {
                                "field_qr_horodatage": "06\/12\/2022 14:21",
                                "field_qr_message": "<p>Reset Ok.&nbsp;<\/p>\r\n"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2022-12-06 16:55:28"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "148841": {
                "nid": 148841,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - 4M - 01\/12\/2022 - 15\/12\/2022 - 15:28",
                "author_uid": 6406,
                "created": "2022-12-15 15:28:18",
                "changed": "2022-12-16 15:51:28",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - 4M - 01\/12\/2022"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2022-12-16 00:20:09"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "4M"
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "89974": {
                            "id": "89974",
                            "fields": {
                                "field_qr_horodatage": "15\/12\/2022 15:26",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Je viens d'avoir le prestataire du client, il m'indique ne pas pouvoir pinguer la centrale. Le routeur remonte bien par contre. La redirection de port est-elle bien faite ?<\/p>\r\n",
                                "field_contact_sw": "Iwan BALBOT"
                            }
                        },
                        "90119": {
                            "id": "90119",
                            "fields": {
                                "field_qr_horodatage": "16\/12\/2022 15:50",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Merci pour ton retour par mail. J'ai a nouveau confirmé que c'était Ok au prestataire avec ta copie d'écran.&nbsp;<\/p>\r\n",
                                "field_contact_sw": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2022-12-16 15:50:24"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "149829": {
                "nid": 149829,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - 4M - 01\/12\/2022 - 04\/01\/2023 - 17:11",
                "author_uid": 6406,
                "created": "2023-01-04 17:11:11",
                "changed": "2023-01-10 09:46:42",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - 4M - 01\/12\/2022"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-01-04 17:11:11"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "4M"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "91791": {
                            "id": "91791",
                            "fields": {
                                "field_qr_horodatage": "04\/01\/2023 17:23",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Oui&nbsp;109.190.49.243 je le ping.<\/p>\r\n\r\n<p>Il aurait fallut rester sur la même QR, je ne sais pas pourquoi cette question m'est posée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "91797": {
                            "id": "91797",
                            "fields": {
                                "field_qr_horodatage": "04\/01\/2023 17:28",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>3 QR pour la même chose on perd tout l'interet de la chose, je cherche une info que je devrais avoir directement.<\/p>\r\n\r\n<p>Donc j'ai retrouvé et oui j'ai fais la redirection, je t'envoie la copie d'écran par mail<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "91785": {
                            "id": "91785",
                            "fields": {
                                "field_qr_horodatage": "04\/01\/2023 17:09",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Voici ce que demande le fabricant de la centrale qu'ils tente de connecter au routeur du parking Boussingault :<\/p>\r\n\r\n<ul>\r\n\t<li>\"Avez-vous activé le PING à la box (Ip fixe publique)&nbsp;?\"<\/li>\r\n<\/ul>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-01-10 09:46:37"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "150545": {
                "nid": 150545,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - 4M - 01\/12\/2022 - 19\/01\/2023 - 11:56",
                "author_uid": 6406,
                "created": "2023-01-19 11:56:29",
                "changed": "2023-01-20 17:09:13",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - 4M - 01\/12\/2022"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-01-20 11:52:51"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "4M"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "95482": {
                            "id": "95482",
                            "fields": {
                                "field_qr_horodatage": "19\/01\/2023 12:04",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>J'ai mis une alerte en cas de coupure, tu reçois un mail.<\/p>\r\n\r\n<p>Tiens moi au courant si c'est le cas, il y a des faux positifs donc il faut en recevoir un certain nombre pour que ce soit des coupures<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "95928": {
                            "id": "95928",
                            "fields": {
                                "field_qr_horodatage": "20\/01\/2023 10:47",
                                "field_qr_message": "<p>Iwan, tu as eu d'autres alertes ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "95480": {
                            "id": "95480",
                            "fields": {
                                "field_qr_horodatage": "19\/01\/2023 11:54",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je vient d'avoir retour de l'installateur de la centrale. Ils sont en cours de tests de connexion et il m'indique que le Ping ne fonctionne pas à tous les coups. Peux tu vérifier la stabilité du lien ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "95527": {
                            "id": "95527",
                            "fields": {
                                "field_qr_horodatage": "19\/01\/2023 14:14",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Ok. J'ai vu, j'ai eu une alerte à 12h06 comme quoi le lien était down.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "95991": {
                            "id": "95991",
                            "fields": {
                                "field_qr_horodatage": "20\/01\/2023 11:52",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Non, pas d'autres alertes depuis hier.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-01-20 17:09:10"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "177040": {
        "nid": 177040,
        "type": "tache",
        "title": "Tache - LE COCORICO  - 04\/08\/2023",
        "author_uid": 6406,
        "created": "2023-08-04 11:39:42",
        "changed": "2024-12-09 22:08:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-09-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-08-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "125606": {
                    "id": "125606",
                    "fields": {
                        "field_description": "<p>CT avec Philippe qui indique que le réseau a été ralenti hier (surement du à une saturation du réseau local du aux jeudi du port). Jeudi prochain ont lieu une nouvelle journée des&nbsp;jeudi du port à Brest et il veut anticipé d'éventuels problèmes. La saturation se produisant au niveau du réseau local, ils ne sont pas les seuls impactés.&nbsp;&nbsp;Il m'indique que la 4G n'est pas très bonne dans leur locaux, impossible donc d'envisager de leur demander de passer en 4G si ralentissement (la 4G a de forts risque de saturer également).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/08\/2023 11:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "125641": {
                    "id": "125641",
                    "fields": {
                        "field_description": "<p>Solution de mettre une seconde Ftth avec Firewall pour l'accès au Wifi client. Je contacte WT pour faisabilité et chiffrage. Dans l'intervalle, je vois avec Philippe pour l'accès au Wifi pour les clients. Je tente de joindre Philippe pour lui indiquer la solution eventuelle mais le restaurant n'est pas encore ouvert.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/08\/2023 10:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "125719": {
                    "id": "125719",
                    "fields": {
                        "field_description": "<p>CT avec Philippe. Les clients ont effectivement accès au Wifi. Je lui indique que la saturation vient probablement de là. Je recommande&nbsp;également le tirage d'une seconde Ftth réservée à l'usage client. Revoir début septembre.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/08\/2023 11:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "129995": {
                    "id": "129995",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/09\/2023 14:24",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "129996": {
                    "id": "129996",
                    "fields": {
                        "field_description": "<p>Pas de second point fibre disponible, pas de possibilité de reserver un lien pour l'usage wifi client. Recommandation de changer le MdP Wifi pour éviter l'usage par les clients (possible par l'opérateur).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/09\/2023 14:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "129997": {
                    "id": "129997",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CASTRO  David (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/09\/2023 14:24",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LE COCORICO "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>ANTICIPATION DES JEUDI DU PORT&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/09\/2023 14:21:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189331": {
                    "id": "189331",
                    "fields": {
                        "field_ci_commentaire": "Voir eligibilité à la seconde adresse (même local) si point fibre. Voir changer le code Wifi si déja diffusé aux clients.\r\n"
                    }
                }
            }
        }
    },
    "184967": {
        "nid": 184967,
        "type": "tache",
        "title": "Tache - URBATYS - 19\/10\/2023",
        "author_uid": 27,
        "created": "2023-10-19 15:04:54",
        "changed": "2023-12-08 10:59:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-12-08 00:00:00"
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-10-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "135091": {
                    "id": "135091",
                    "fields": {
                        "field_description": "<p>Message de Yoann pour m'indiquer qu'il a constaté que le back up auto sur le site de Melesse ne fonctionne pas.<\/p>\r\n\r\n<p>Il est passé ce midi sur site pour régler le souci d'internet sur le PC de Florence et a son arrivé le routeur ZYXEL avait planté et le back up 4G auto via le Firewall n'avait pas pris le relais ..<\/p>\r\n\r\n<p>J'ouvre donc un ticket auprès d'IBS par mail afin que cela soit revu.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/10\/2023 15:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "135617": {
                    "id": "135617",
                    "fields": {
                        "field_description": "<p>Mail d'Antoine d'IBS qui m'indique qu'ils vont avoir besoin de récupérer le routeur 4G afin de le reconfigurer.<\/p>\r\n\r\n<p>Voir avec Florence pour envoi de celui ci à IBS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/10\/2023 16:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136470": {
                    "id": "136470",
                    "fields": {
                        "field_description": "<p>CT avec Yoann de WT. Ils sont passés sur site. Ils vont apporter le routeur 4G à IBS.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/10\/2023 14:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "137118": {
                    "id": "137118",
                    "fields": {
                        "field_description": "<p>Mail à la cliente pour confirmation que WT a bin récupéré celui ci.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/11\/2023 17:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137224": {
                    "id": "137224",
                    "fields": {
                        "field_description": "<p>Florence me le confirme par retour de mail.<\/p>\r\n\r\n<p>Je demande à IBS si Yoann leur a bien retourné le routeur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/11\/2023 11:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137738": {
                    "id": "137738",
                    "fields": {
                        "field_description": "<p>Mail de relance à IBS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/11\/2023 12:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137840": {
                    "id": "137840",
                    "fields": {
                        "field_description": "<p>Mail d'IBS pour indiquer que le routeur vient de leur être déposé a 17h. Il va donc regarder cela.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/11\/2023 17:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138381": {
                    "id": "138381",
                    "fields": {
                        "field_description": "<p>Mail d'IBS pour me dire qu'il l'a reparamétré et qu'il va donc en faire retour avec photo explicative pour le rebrancher.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/11\/2023 17:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138560": {
                    "id": "138560",
                    "fields": {
                        "field_description": "<p>Mail d'IBS pour m'indiquer que le routeur est expédié ce jour pour une livraison lundi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/11\/2023 15:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138831": {
                    "id": "138831",
                    "fields": {
                        "field_description": "<p>Mail à Florence pour m'assurer de la bonne réception du routeur et faire suivre les photos pour rebrancher celui ci.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/11\/2023 10:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "139421": {
                    "id": "139421",
                    "fields": {
                        "field_description": "<p>Mail à Florence pour relance.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/11\/2023 09:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "140235": {
                    "id": "140235",
                    "fields": {
                        "field_description": "<p>Mail de Florence pour m'indiquer qu'ell est en arrêt maladie cette semaine donc reviendra vers moi semaine prochaine.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/11\/2023 11:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "141745": {
                    "id": "141745",
                    "fields": {
                        "field_description": "<p>Florence me confirme que celui ci vient d'être remis en place.<\/p>\r\n\r\n<p>Je demande à IBS de me confirmer que celui ci remonte bien pour eux.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/12\/2023 15:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "142350": {
                    "id": "142350",
                    "fields": {
                        "field_description": "<p>Relance à IBS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/12\/2023 09:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "142381": {
                    "id": "142381",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/12\/2023 10:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "142382": {
                    "id": "142382",
                    "fields": {
                        "field_description": "<p>IBS me confirme que c'est ok pour eux.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/12\/2023 10:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "URBATYS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[MELESSE] BACK UP 4G AUTO KO<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/12\/2023 10:59:23"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "IBS"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "186028": {
        "nid": 186028,
        "type": "tache",
        "title": "Tache - M.C.A - 09\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-09 11:55:57",
        "changed": "2023-11-10 15:16:37",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "137243": {
                    "id": "137243",
                    "fields": {
                        "field_description": "<p>Ligne : Bouygues, Fixe, , 0842090804<\/p>\r\n\r\n<p>IBS demande à ce que les ouvertures de ports en PJ soient faites sur le routeur CISCO SDSL de BOUYGUES.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/11\/2023 11:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137252": {
                    "id": "137252",
                    "fields": {
                        "field_description": "<p>Je contacte BOUYGUES par téléphone pour que le nécessaire soit fait car&nbsp;via l'espace client il est noté que nous n'avons pas les droits pour en faire la demande.<\/p>\r\n\r\n<p>En étant en ligne avce le tech je parviens a avoir les droits.<\/p>\r\n\r\n<p>CT avec Fredo d'IBS. Il est&nbsp;convenu que je lui donne la main sur mon PC cet après midi afin qu'il puisse faire les modifs de paramétrages sur l'espace BOUYGUES car en fait potentiellement il n'y a pas que des ouvertures de ports a faire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/11\/2023 11:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137504": {
                    "id": "137504",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/11\/2023 15:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "137505": {
                    "id": "137505",
                    "fields": {
                        "field_description": "<p>Nécessaire fait avec Fredo à l'instant.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/11\/2023 15:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "137506": {
                    "id": "137506",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BARAER Françoise (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/11\/2023 15:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "M.C.A"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>OUVERTURES DE PORTS SUR LIEN SDSL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/11\/2023 15:16:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Bouygues"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "186171": {
        "nid": 186171,
        "type": "tache",
        "title": "Tache - AMBULANCES KERAVAL - 13\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-13 11:36:32",
        "changed": "2023-11-14 16:31:45",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "137697": {
                    "id": "137697",
                    "fields": {
                        "field_description": "<p>Ligne : Orange, Fixe, N° Compte 716568461 (ambulanceskeraval@orange.fr) , 0298661008<\/p>\r\n\r\n<p>Appel d'Alain, quelque a du faire par erreur un reset de la Livebox et il lui est demandé de cliquer sur un lien reçu par SMS sur un mobile finissant par 06 XX XX 21 47 pour terminer la réinstallation.<\/p>\r\n\r\n<p>J'indique à Alain que quasi certaine qu'il s'agit du mobile perso de Florence qui a travaillé chez SW. Je contacte Florence, c'était bien le sien. Florence m'a fait suivre celui ci et j'ai validé la re configuration et prévenu Alain par téléphone.&nbsp;<\/p>\r\n\r\n<p>Alain m'indique qu'il a du quitter le site mais doit y repasser, il me confirmera donc que tout est ok pour lui.<\/p>\r\n\r\n<p>Et de mon côté il faut que je vois pour supprimer le numéro de mobile de Florence et mettre celui d'Alain en contact technique.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/11\/2023 11:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "137911": {
                    "id": "137911",
                    "fields": {
                        "field_description": "<p>Appel téléphonique a Alain (0784384319) il doit aller sur site ce jour et me tenir informée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/11\/2023 10:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138021": {
                    "id": "138021",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/11\/2023 16:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "138022": {
                    "id": "138022",
                    "fields": {
                        "field_description": "<p>Appel téléphonique a Alain (0784384319) afin de m'assurer que c'est OK. Oui c'est bon.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/11\/2023 16:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138023": {
                    "id": "138023",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KERAVAL Christophe (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/11\/2023 16:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "AMBULANCES KERAVAL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BRIEC] ADSL KO SUITE RESET PAR ERREUR DE LA LIVEBOX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/11\/2023 16:28:44"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Orange"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "186314": {
        "nid": 186314,
        "type": "tache",
        "title": "Tache - LE MESTRE FRERES - 20\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-20 10:24:36",
        "changed": "2023-11-22 10:19:34",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-22 00:00:00"
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "138678": {
                    "id": "138678",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, , 0050BTD9<\/p>\r\n\r\n<p>CT avec Fabrice de WESTELECOM qui m'indique que la redirection de port sur le lien SDSL ne fonctionne plus.<\/p>\r\n\r\n<p>ip privée : 192.168.65.1 (IPBX)&nbsp;Ports à ouvrir vers cette machine :&nbsp;8443 -&gt; 443 - En TCP<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/11\/2023 09:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138681": {
                    "id": "138681",
                    "fields": {
                        "field_description": "<p>Ouverture d'un ticket CORIOLIS pour revoir cela.&nbsp;<strong><u>Ticket 65309&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/11\/2023 10:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138703": {
                    "id": "138703",
                    "fields": {
                        "field_description": "<p>Appel de Brice du support technique qui m'indique que la redirection est bien en place sur le CISCO. Il me demande donc le numéro de mobile de Fabrice afin d'échanger avec lui sur le sujet. Je lui donne donc celui ci.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/11\/2023 10:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "139026": {
                    "id": "139026",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/11\/2023 10:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "139027": {
                    "id": "139027",
                    "fields": {
                        "field_description": "<p>Appel à Yoann de WT pour relance. Il&nbsp;me confirme qu'en fait c'est bon pour eux, il a bien réussi à s'y connecter ce matin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2023 09:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LE MESTRE FRERES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>REDIRECTIONS DE PORTS KO<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/11\/2023 09:38:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "186794": {
        "nid": 186794,
        "type": "tache",
        "title": "Tache - CAPITAL CONFIANCE - 22\/11\/2023",
        "author_uid": 6406,
        "created": "2023-11-22 14:33:33",
        "changed": "2023-11-22 14:47:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "139118": {
                    "id": "139118",
                    "fields": {
                        "field_description": "<p>CT avec Laure (0766865969) qui m'indique qu'elle ne peut plus imprimer depuis la coupure internet. Elle a contacté Alsyone qui lui a parlé&nbsp;de problème avec l'adresse IP du backup 4G. Presta info :&nbsp; Alsyone -&nbsp;&nbsp;06 77 83 82 72.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2023 14:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "139121": {
                    "id": "139121",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/11\/2023 14:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "139122": {
                    "id": "139122",
                    "fields": {
                        "field_description": "<p>Je contacte le mobile d'Alsyone donné par la cliente. J'indique au technicien qu'il peut bien accéder en teamviwer au routeur 4G afin de modifier ce qu'il a besoin afin que l'imprimante soit de nouveau fonctionnelle.<\/p>\r\n\r\n<p>Il m'indique recontacter de suite la cliente pour faire le nécessaire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2023 14:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "139123": {
                    "id": "139123",
                    "fields": {
                        "field_description": "Une notification a été envoyée à HERVE Gaëlle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2023 14:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CAPITAL CONFIANCE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BREST] PLUS DE POSSIBILITE D'IMPRIMER<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/11\/2023 14:36:43"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "189989": {
        "nid": 189989,
        "type": "tache",
        "title": "Tache - ALRO Transports - 28\/11\/2023",
        "author_uid": 3,
        "created": "2023-11-28 17:40:06",
        "changed": "2024-03-15 10:29:24",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "140384": {
                    "id": "140384",
                    "fields": {
                        "field_description": "<p>La ligne&nbsp;0757479584 (Back Up 4G) à consommée 38Mo au lieu de 5Mo&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/11\/2023 17:38",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "5"
                    }
                },
                "140673": {
                    "id": "140673",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/11\/2023 09:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "140674": {
                    "id": "140674",
                    "fields": {
                        "field_description": "<p>Mail à Mélanie afin d'obtenir les coordonnées de son presta informatique afin de pouvoir revoir avec lui.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/11\/2023 09:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "140837": {
                    "id": "140837",
                    "fields": {
                        "field_description": "<p>Retour de Céline THOMAS avec les coordonnées:<\/p>\r\n\r\n<p>GL SOLUTION<\/p>\r\n\r\n<p>Clément SUPIOT&nbsp;: <a href=\"mailto:clement.supiot@gl.solutions\">clement.supiot@gl.solutions<\/a> \/\/ 02 56 82 80 13<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/11\/2023 15:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "140963": {
                    "id": "140963",
                    "fields": {
                        "field_description": "<p>Appel à Mr SUPIOT (0256828013) pour point. Pas de réponse et impossible de laisser un message vocal.<\/p>\r\n\r\n<p>Je fais donc suivre un mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/12\/2023 10:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "141684": {
                    "id": "141684",
                    "fields": {
                        "field_description": "<p>Appel de Mr SUPIOT Clément (0662727361). Il m'indique regarder de son côté et doit aller demain chez le client donc regardera sur site au besoin.<\/p>\r\n\r\n<p>Il revient vers moi une fois que c'est ok de son côté afin que je puisse vérifier côté facturation coriolis.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/12\/2023 12:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "143091": {
                    "id": "143091",
                    "fields": {
                        "field_description": "<p>Mail de relance à Mr SUPIOT suite à notre CT de mardi dernier.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/12\/2023 12:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "144565": {
                    "id": "144565",
                    "fields": {
                        "field_description": "<p>Mail de relance à Mr SUPIOT.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/12\/2023 09:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "145031": {
                    "id": "145031",
                    "fields": {
                        "field_description": "<p>Mail de Mr SUPIOT hier pour m'indiquer que là pour lui tout est ok donc faire le point à la prochaine facturation que c'est ok et lui faire un retour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/12\/2023 17:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "149574": {
                    "id": "149574",
                    "fields": {
                        "field_description": "<p>Je fais la vérification et voit que la 4G consomme toujours sur le mois de décembre. En PJ le détail.<\/p>\r\n\r\n<p>Je fais retour à Mr SUPIOT par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/01\/2024 12:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "150591": {
                    "id": "150591",
                    "fields": {
                        "field_description": "<p>Relance à Mr SUPIOT afin de savoir s'il a pu regarder suite à mon retour du 12\/01 car pas eu de retour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/01\/2024 09:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "150925": {
                    "id": "150925",
                    "fields": {
                        "field_description": "<p>Retour de Mr SUPIOT suite à une CT qu'il a eu ce matin avec Iwan:<\/p>\r\n\r\n<p>Nous avons convenu de débrancher physiquement le lien routeur &lt;-&gt; TP Link&nbsp;:<\/p>\r\n\r\n<ul>\r\n\t<li>Si des consommations sont encore visible&nbsp;: problème sur le TP Link.<\/li>\r\n\t<li>Si pas de consommations&nbsp;: le problème vient bien du Stormshield&nbsp;!<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>En cas de problème sur le lien cuivre&nbsp;: il suffit de rebrancher le câble…&nbsp;!<\/p>\r\n\r\n<p>Je lui demande de me dire une fois ok de son côté afin de revérifier.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/01\/2024 15:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "150936": {
                    "id": "150936",
                    "fields": {
                        "field_description": "<p>Retour de Clément m'indiquant que le câble a été débranché à 12h donc faire le point sur la prochaine facture pour la conso à compter du 23\/01 12h.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/01\/2024 15:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "153173": {
                    "id": "153173",
                    "fields": {
                        "field_description": "<p>Facture de janvier pas encore disponible afin de faire la vérification.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/02\/2024 10:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "154439": {
                    "id": "154439",
                    "fields": {
                        "field_description": "<p>Je constate qu'il y a toujours de la consommation même après que Clément ait débranché le routeur du FW. Je fais suivre au presta le fichier avec le détail de conso et demande si quelqu'un n'est pas sur le routeur pour avoir de la wifi par exemple.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/02\/2024 14:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "154443": {
                    "id": "154443",
                    "fields": {
                        "field_description": "<p>Retour de Clément SUPIOT qui demande à Mélanie de débrancher électriquement le routeur afin de pouvoir vérifier que personne n'était sur la wifi de celui ci.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/02\/2024 14:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "155877": {
                    "id": "155877",
                    "fields": {
                        "field_description": "<p>Mail à Mélanie afin de savoir si le nécessaire a été fait et si oui à quelle date.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/02\/2024 15:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "155895": {
                    "id": "155895",
                    "fields": {
                        "field_description": "<p>Mail de Mélanie qui me confirme que le nécessaire a été fait le 15\/02.<\/p>\r\n\r\n<p>A vérifier de mon côté sur la facture de mi mars que OK plus de consommation depuis cette date.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/02\/2024 16:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158505": {
                    "id": "158505",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/03\/2024 10:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "158506": {
                    "id": "158506",
                    "fields": {
                        "field_description": "<p>C'est OK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/03\/2024 10:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158507": {
                    "id": "158507",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GOFF Mélanie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/03\/2024 10:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALRO Transports"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME PING BACKUP 4G -&nbsp;0757479584&nbsp; - Ajustement vers palier 100Mo<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/03\/2024 10:29:14"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "207210": {
        "nid": 207210,
        "type": "tache",
        "title": "Tache - SA COOP PROFESSIONNELS ARTISANS BOIS - 26\/12\/2023",
        "author_uid": 27,
        "created": "2023-12-26 11:56:11",
        "changed": "2024-06-27 10:50:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-12-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "146034": {
                    "id": "146034",
                    "fields": {
                        "field_description": "<p>Les 2 lignes ci dessous ont des paliers data 1Go tous les mois car trop de ping de fait par le routeur Cisco de CORIOLIS.<\/p>\r\n\r\n<p>Faire réclamation à CORIOLIS afin de réctifier cela.<\/p>\r\n\r\n<ul>\r\n\t<li>0748131384<\/li>\r\n\t<li>0748104117<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/12\/2023 11:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "146316": {
                    "id": "146316",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/12\/2023 09:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "146317": {
                    "id": "146317",
                    "fields": {
                        "field_description": "<p>Mail de réclamation à CORIOLIS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/12\/2023 09:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "146318": {
                    "id": "146318",
                    "fields": {
                        "field_description": "<p>demande : RQ001009968274&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/12\/2023 09:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "149349": {
                    "id": "149349",
                    "fields": {
                        "field_description": "<p>Mail de relance à CORIOLIS pour suivi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/01\/2024 10:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "150456": {
                    "id": "150456",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à CORIOLIS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/01\/2024 11:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "150554": {
                    "id": "150554",
                    "fields": {
                        "field_description": "<p>Retour de CORIOLIS qui m'indique que s'il y a de la conso de palier 1Go alors c'est dû&nbsp;à de la perte de paquets et donc conso sur la 4G pendant les pertes de paquets. Mais l'opérateur ne me donne pas d'info sur le pourquoi du comment des pertes de paquets. Je demande donc à CORIOLIS des explications.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/01\/2024 16:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "150760": {
                    "id": "150760",
                    "fields": {
                        "field_description": "<p>Retour de CORIOLIS :<\/p>\r\n\r\n<p>Après vérification sur nos outils de supervision, nous avons identifié deux pics de perte de paquets depuis le 01\/01\/2024 :<\/p>\r\n\r\n<p>Le 22\/01\/2024 à 07:45 avec une perte de 33,33%.<\/p>\r\n\r\n<p>Le 18\/01\/2024 à 00:29 avec une perte de 33%.<\/p>\r\n\r\n<p>Nous avons sollicité notre opérateur d'infrastructure en ouvrant un ticket d'incident sous la référence : C31925850 afin de vérifier de leur côté.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/01\/2024 10:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "151300": {
                    "id": "151300",
                    "fields": {
                        "field_description": "<p>Mail de relance pour suivi à CORIOLIS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/01\/2024 17:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "151303": {
                    "id": "151303",
                    "fields": {
                        "field_description": "<p>CORIOLIS répond que pour eux les pertes de paquets étaient du à des incident génériques et donc bascule sur la 4G. Je prévois de mon côté de refaire une vérification sur les consommations au prochain contrôle des factures.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/01\/2024 09:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158353": {
                    "id": "158353",
                    "fields": {
                        "field_description": "<p>Pas encore accès aux factures de février donc je décalle la tâche de vérification.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/03\/2024 09:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159234": {
                    "id": "159234",
                    "fields": {
                        "field_description": "<p>Après vérification il y a toujours un palier d'ajustement de facturé sur le mois de février.<\/p>\r\n\r\n<p>Je relance donc CORIOLIS sur le sujet. (lignes&nbsp;0748131384 &amp;&nbsp;0748104117).<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2024 10:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160447": {
                    "id": "160447",
                    "fields": {
                        "field_description": "<p>Mail de relance à CORIOLIS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2024 09:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161006": {
                    "id": "161006",
                    "fields": {
                        "field_description": "<p>Retour de CORIOLIS qui indique que pour eux le souci c'est l'ip fixe or le \"concept\" du back up c'est bien d'avoir notamement une IP Fixe donc je leur demande de trouver une solution car impossible de passer en ip dynamique..<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2024 14:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161133": {
                    "id": "161133",
                    "fields": {
                        "field_description": "<p>Mail de CORIOLIS qui me donne un numéro de ticket suite à mon mail d'hier : <u><strong>ticket&nbsp;68410.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2024 15:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161152": {
                    "id": "161152",
                    "fields": {
                        "field_description": "<p>Retour mail d'Inès suite au ticket ci dessous pour m'indiquer qu'ils ont appliqué un correctif donc je me repousse le ticket pour vérification sur la facture du 30\/04 donc à vérifier début mai lors de l'édition de la facture.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2024 16:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "165721": {
                    "id": "165721",
                    "fields": {
                        "field_description": "<p>Migration de l'espace client côté CORIOLIS, pas encore accès aux factures à compter de mars ...<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/05\/2024 10:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169438": {
                    "id": "169438",
                    "fields": {
                        "field_description": "<p>Mail à Gaël afin d'avoir les nouveaux codes d'accès de façon à pouvoir faire les vérifications.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/06\/2024 09:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170422": {
                    "id": "170422",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Gael GARSON (0622647835) il m'indique ne pas avoir eu le temps de répondre à mon mail mais avaiyt bien vu celui ci, il n'a rien reçu niveau code .. Je demande donc à CORIOLIS par mail avec copie Gaël que les codes lui soient envoyés par retour de mail.;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/06\/2024 12:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171181": {
                    "id": "171181",
                    "fields": {
                        "field_description": "<p>Cf tâche séparée pour le suivi des codes - la vérif du ping sera donc possible une fois le nouvel espace client reçu.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/06\/2024 12:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172428": {
                    "id": "172428",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/06\/2024 10:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "172429": {
                    "id": "172429",
                    "fields": {
                        "field_description": "<p>Bien OK plus de ping à tort.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2024 10:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172430": {
                    "id": "172430",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GARSON  Gael (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/06\/2024 10:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SA COOP PROFESSIONNELS ARTISANS BOIS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PING TROP DANS ROUTEUR CICO CORIOLIS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/06\/2024 10:50:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis mobile"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "219409": {
        "nid": 219409,
        "type": "tache",
        "title": "Tache - PIERRE POUPON - 12\/01\/2024",
        "author_uid": 27,
        "created": "2024-01-12 12:22:34",
        "changed": "2024-01-24 09:24:24",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "149564": {
                    "id": "149564",
                    "fields": {
                        "field_description": "<p>Appel de Frédéric DERRIEN d'IBS qui m'indique que le routeur FTTH Microtik filtre trop et donc il ne parvient pas a faire passer le VPN. Pour contourner dans l'attente le VPN passe par la 4G.<\/p>\r\n\r\n<p>Il me demande donc à ce que côté opérateur cela soit réglé et pour lui 2 possiblités :<\/p>\r\n\r\n<ol>\r\n\t<li>Vérifier que le routeur microtik soit bien en mode bridge réellement afin qu'il ne filtre rien du tout.<\/li>\r\n\t<li>Voir obtenir les codes de connexion a mettre directement dans le firewall afin de pouvoir supprimer le microtik.<\/li>\r\n<\/ol>\r\n\r\n<p><u><strong>Je demande à ACTIF TELECOM de voir ce qu'il peut faire de son côté afin de solutionner le souci mentionné ci dessus.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/01\/2024 12:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "149566": {
                    "id": "149566",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/01\/2024 12:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "149577": {
                    "id": "149577",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/01\/2024 12:58",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "149650": {
                    "id": "149650",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/01\/2024 15:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "149689": {
                    "id": "149689",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/01\/2024 09:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "149740": {
                    "id": "149740",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/01\/2024 10:35",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "150070": {
                    "id": "150070",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/01\/2024 17:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "150208": {
                    "id": "150208",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/01\/2024 15:53",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "150215": {
                    "id": "150215",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/01\/2024 16:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "150436": {
                    "id": "150436",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/01\/2024 10:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "150933": {
                    "id": "150933",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/01\/2024 15:38",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "150987": {
                    "id": "150987",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/01\/2024 09:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "150989": {
                    "id": "150989",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/01\/2024 09:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "150990": {
                    "id": "150990",
                    "fields": {
                        "field_description": "<p>Retour d'IBS pour indiquer que maintenant c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/01\/2024 09:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "150991": {
                    "id": "150991",
                    "fields": {
                        "field_description": "Une notification a été envoyée à POUPON Bruno (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/01\/2024 09:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PIERRE POUPON"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SOUCI FILTRAGE SUR ROUTEUR MICROTIK FTTH ORANGE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/01\/2024 09:24:08"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "219410": {
                "nid": 219410,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - PIERRE POUPON - 12\/01\/2024 - 12\/01\/2024 - 12:23",
                "author_uid": 27,
                "created": "2024-01-12 12:23:22",
                "changed": "2024-01-24 09:24:04",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - PIERRE POUPON - 12\/01\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-01-19 10:17:30"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "PIERRE POUPON"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "149578": {
                            "id": "149578",
                            "fields": {
                                "field_qr_horodatage": "12\/01\/2024 12:57",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Le routeur est bien en bridge et on ne peut pas supprimer le Microtik.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "149741": {
                            "id": "149741",
                            "fields": {
                                "field_qr_horodatage": "15\/01\/2024 10:34",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Le routeur est bien en bridge, pas de filtrage actif donc.<\/p>\r\n\r\n<p>Il doit y avoir autre chose pour que le VPN ne remonte pas.<\/p>\r\n\r\n<p>En bridge on ne peut rien paramétrer, ça ouvre juste la cession...<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "150209": {
                            "id": "150209",
                            "fields": {
                                "field_qr_horodatage": "17\/01\/2024 15:44",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Je viens de remonter au support, de mon côté je ne vois rien<\/p>\r\n\r\n<p>Je te tiens informé<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "150934": {
                            "id": "150934",
                            "fields": {
                                "field_qr_horodatage": "23\/01\/2024 15:37",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Réponse du support : déjà activé<\/p>\r\n\r\n<p>Je&nbsp;sais pas quoi te dire...<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "149565": {
                            "id": "149565",
                            "fields": {
                                "field_qr_horodatage": "12\/01\/2024 12:22",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : PIERRE POUPON<\/p>\r\n\r\n<p>Objet :&nbsp;<p>SOUCI FILTRAGE SUR ROUTEUR MICROTIK FTTH ORANGE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>12\/01\/2024 12:08 - L'HELGOUARC'H Julie : <\/strong>Appel de Frédéric DERRIEN d'IBS qui m'indique que le routeur FTTH Microtik filtre trop et donc il ne parvient pas a faire passer le VPN. Pour contourner dans l'attente le VPN passe par la 4G.<br\/>\r\n\r\nIl me demande donc à ce que côté opérateur cela soit réglé et pour lui 2 possiblités :<br\/>\r\n\r\n<ol>\r\n\t<li>Vérifier que le routeur microtik soit bien en mode bridge réellement afin qu'il ne filtre rien du tout.<\/li>\r\n\t<li>Voir obtenir les codes de connexion a mettre directement dans le firewall afin de pouvoir supprimer le microtik.<\/li>\r\n<\/ol>\r\n\r\n<u><strong>Je demande à ACTIF TELECOM de voir ce qu'il peut faire de son côté afin de solutionner le souci mentionné ci dessus.<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "149651": {
                            "id": "149651",
                            "fields": {
                                "field_qr_horodatage": "12\/01\/2024 15:33",
                                "field_qr_message": "<p>Nic,<\/p>\r\n\r\n<p>Ci dessous le retour d'IBS. Je suis donc un peu bcq coincée ..&nbsp;<\/p>\r\n\r\n<p><em>\"Et pourtant il bloque bien les accès VPN. Donc komentkonfé ?\"<\/em><\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "149690": {
                            "id": "149690",
                            "fields": {
                                "field_qr_horodatage": "15\/01\/2024 09:16",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>J'ajoute dans la Q\/R le retour d'IBS fait par mail vendredi en fin de journée :<\/p>\r\n\r\n<p>\"<em>Nicolas,<\/em><\/p>\r\n\r\n<p><em>Suite à ta demande&nbsp;:<\/em><\/p>\r\n\r\n<ul>\r\n\t<li><em>Il faudrait désactiver complétement le filtrage du Microtik (on a notre pare -feu)<\/em><\/li>\r\n\t<li><em>Temporairement, il faudrait ouvrir le port 500 et 4500 en UDP, ainsi que le 5666 en TCP pour débloquer le client. Car il utilise un VPN via la FTTH<\/em>.\"<\/li>\r\n<\/ul>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "150071": {
                            "id": "150071",
                            "fields": {
                                "field_qr_horodatage": "16\/01\/2024 17:03",
                                "field_qr_message": "<p>Nico, ci dessous le retour de Maxime d'IBS :&nbsp; \"<em>En 4G avec le même pare-feux ça fonctionne, donc il y’a un filtrage<\/em>.\"<\/p>\r\n\r\n<p>Je suis un peu embêté car c'est vraiement via ton routeur que cela bloque ...<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "150216": {
                            "id": "150216",
                            "fields": {
                                "field_qr_horodatage": "17\/01\/2024 16:09",
                                "field_qr_message": "<p>Merci Nico !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "150437": {
                            "id": "150437",
                            "fields": {
                                "field_qr_horodatage": "19\/01\/2024 10:17",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Voici une piste donnée par IBS (Frédéric), si jamais tu peux regarder ?<\/p>\r\n\r\n<p>\"Ce qui nous intéresse en l’occurrence c’est d’activer sur le Mikrotik le mode IPSec Pass-Through. Cela permet de laisser passer les sessions VPN IPSec à un équipement placé derrière ce boitier.\"<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "150988": {
                            "id": "150988",
                            "fields": {
                                "field_qr_horodatage": "24\/01\/2024 09:22",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Frédéric d'IBS vient de retester et bizarrement là ça fonctionne alors que lors des derniers tests c'était KO. Donc tout est rentré dans l'ordre. Si jamais tu as une explication à un moment nous sommes preuneur ;)<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-01-24 09:22:20"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "220711": {
        "nid": 220711,
        "type": "tache",
        "title": "Tache - GROUPE VERT - 31\/01\/2024",
        "author_uid": 27,
        "created": "2024-01-31 11:57:18",
        "changed": "2024-01-31 11:57:38",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-31 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-31 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "152055": {
                    "id": "152055",
                    "fields": {
                        "field_description": "<p>Mail de Frédéric d'IBS pour me demander que CORIOLIS supprime la wifi qui est sur le routeur ZYXEL (inutilisable car firewall devant).<\/p>\r\n\r\n<p>Je contact donc CORIOLIS par téléphone afin que le nécessaire soit fait.<\/p>\r\n\r\n<p>J'ai Marwa en ligne qui fait le nécessaire de suite en étant en ligne avec elle.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/01\/2024 11:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "152056": {
                    "id": "152056",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "31\/01\/2024 11:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "152057": {
                    "id": "152057",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Olcomendy Laura (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/01\/2024 11:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE VERT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[DA - PLOUFRAGAN] DESACTIVATION WIFI SUR ROUTEUR ZYXEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/01\/2024 11:57:31"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "220834": {
        "nid": 220834,
        "type": "tache",
        "title": "Tache - SAS CLEMENT ET FILS - 01\/02\/2024",
        "author_uid": 27,
        "created": "2024-02-01 09:31:43",
        "changed": "2024-02-09 09:12:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "152163": {
                    "id": "152163",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Internet, Internet, X1624582<\/p>\r\n\r\n<p>Appel de Maxime d'IBS qui me demande à ce que le routeur CISCO du site de PLUGUFFAN, qui est actuellement en Bridge, soit passé en NAT car plus de firewall sur site. Faire la demande à CORIOLIS et prévenir Maxime d'IBS une fois que c'est effectif.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/02\/2024 09:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152186": {
                    "id": "152186",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/02\/2024 10:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "152187": {
                    "id": "152187",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour ouvrir un ticket. J'ai Nesrine en ligne qui me confirme l'ouverture du<strong><u> ticket 66778.<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/02\/2024 10:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152243": {
                    "id": "152243",
                    "fields": {
                        "field_description": "<p>Mail de CORIOLIS pour confirmer que le nécessaire a été fait. Je demande à Maxime d'IBS de me confirmer que c'est ok pour lui.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/02\/2024 12:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152316": {
                    "id": "152316",
                    "fields": {
                        "field_description": "<p>Mail de Maxime pour m'indiquer qu'il a pris RDV jeudi 08\/02 au matin avec Erwan CLEMENT sur site donc il me confirmera à ce moment que tout est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/02\/2024 09:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "153131": {
                    "id": "153131",
                    "fields": {
                        "field_description": "<p>CT avec Max d'IBS qui indique qu'il n' pas de connexion avec le routeur sur site.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/02\/2024 09:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "153152": {
                    "id": "153152",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis qui m'indique faire les modifications demandées. Je les mets en relation avec Max qui est sur site. Il demande des ouvertures de ports<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/02\/2024 09:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "20"
                    }
                },
                "153174": {
                    "id": "153174",
                    "fields": {
                        "field_description": "<p>Appel à Maxime d'IBS afin de m'assurer qu'il a pu obtenir le nécessaire avec CORIOLIS. Pas de réponse, je lui laisse donc un message vocal + sms.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/02\/2024 10:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "153189": {
                    "id": "153189",
                    "fields": {
                        "field_description": "<p>Appel de Maxime pour m'indiquer qu'il a bien eu CORIOLIS (Amal) qui devait faire le nécessaire de suite et lui confirmer par retour de mail.<\/p>\r\n\r\n<p>Je regarde sur l'espace client si un ticket est bien ouvert pour cela. Oui, ticket&nbsp;66928.<\/p>\r\n\r\n<p>Et Amal vient juste de confirmer que le nécessaire est fait, je préviens donc Maxime.<\/p>\r\n\r\n<p>Il m'indique vérifier avec le client que l'accès à ses caméras est ok suite aux redirections de ports et revient vers moi afin de me le confirmer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/02\/2024 10:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "153199": {
                    "id": "153199",
                    "fields": {
                        "field_description": "<p>Retour de Maxime à CORIOLIS avec moi même en copie :&nbsp;Le port 90 ne semble pas être ouvert, sinon le reste semble ok<\/p>\r\n\r\n<p>Je contacte CORIOLIS par téléphone. J'ai Dhabia en ligne qui m'indique demander à Amal de revoir cela avec Maxime.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/02\/2024 10:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "153348": {
                    "id": "153348",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/02\/2024 09:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "153349": {
                    "id": "153349",
                    "fields": {
                        "field_description": "<p>C'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/02\/2024 09:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "153350": {
                    "id": "153350",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CLEMENT Erwan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/02\/2024 09:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS CLEMENT ET FILS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLUGUFFAN] PASSER ROUTEUR CISCO DE BRIDGE EN NAT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/02\/2024 09:09:13"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "222690": {
        "nid": 222690,
        "type": "tache",
        "title": "Tache - SA COOP PROFESSIONNELS ARTISANS BOIS - 23\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-23 12:23:19",
        "changed": "2024-02-26 17:14:36",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "155396": {
                    "id": "155396",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Internet, Fibre 20M Orange, 0051SSH1. Mail de Romain pour demander une ouverture de port. Je transmets la demande au servcie concerné de&nbsp;Coriolis. Traitement de la demande attendu dans l'après midi. J'ai mis Romain en destinataire principal afin qu'il soit averti quand l'opération sera realisée.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/02\/2024 12:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "155398": {
                    "id": "155398",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DAISIF Naomie (Notification - Tâche - Informations sur tâche).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/02\/2024 12:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "155399": {
                    "id": "155399",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à CHATELAIN Romain (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/02\/2024 12:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "155952": {
                    "id": "155952",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/02\/2024 17:14",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "155953": {
                    "id": "155953",
                    "fields": {
                        "field_description": "<p>Echange entre Romain et Coriolis. Le routeur est en bridge, c'est donc au niveau du FW qu'il faut revoir les conf.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/02\/2024 17:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "155954": {
                    "id": "155954",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHATELAIN Romain (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/02\/2024 17:14",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SA COOP PROFESSIONNELS ARTISANS BOIS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE D'OUVERTURE DE PORT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/02\/2024 17:13:24"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "224427": {
        "nid": 224427,
        "type": "tache",
        "title": "Tache - SARL LE SCANF - 27\/02\/2024",
        "author_uid": 27,
        "created": "2024-02-27 10:18:29",
        "changed": "2024-02-27 10:19:12",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "156068": {
                    "id": "156068",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, 468_0<\/p>\r\n\r\n<p>CT avec Fabrice de WESTELECOM qui m'indique qu'il ne parvient plus à avoir d'accès distant à l'IPBX il semble donc que les redirections de ports soient KO côté opérateur.<\/p>\r\n\r\n<p>Appel à CORIOLIS afin que celles ci soient vérifiés.<\/p>\r\n\r\n<ul>\r\n\t<li>IP de l'IPBX : 192.168.1.250 - Port&nbsp;8443 vers le&nbsp;443 en&nbsp;TCP<\/li>\r\n\t<li>IP de l'IPBX : 192.168.1.250 - Port&nbsp;8444&nbsp;vers le 84443 en&nbsp;TCP<\/li>\r\n<\/ul>\r\n\r\n<p>Le technicien me confirme que les redirections de ports sont bien OK. Je contacte Fabrice de WESTELECOM par téléphone afin de faire le point. En fait il ne passait pas par la bonne IP publique et donc normal de ne pas y avoir l'accès. Je lui redonne la bonne IP Publique à savoir 188.92.64.202.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/02\/2024 10:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "156070": {
                    "id": "156070",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/02\/2024 10:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "156071": {
                    "id": "156071",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE SCANFF Philippe (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/02\/2024 10:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SARL LE SCANF"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[ED PAC] REDIRECTIONS PORTS SUR SDSL KO&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/02\/2024 10:19:07"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "224585": {
        "nid": 224585,
        "type": "tache",
        "title": "Tache - INTERSPORT (GOURVEST) - 29\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-29 14:40:02",
        "changed": "2024-02-29 14:40:02",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "156645": {
                    "id": "156645",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice MOREAU de WT qui m'indique que les redirections de ports sont KO suite coupure Ftth due à une coupure électrique. J'ouvre le ticket n°&nbsp;67510 auprès de Coriolis.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/02\/2024 14:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "156646": {
                    "id": "156646",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GOURVEST Olivier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/02\/2024 14:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE REGENT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[WESTERLY] - REDIRECTION DEPORTS NOK SUITE COUPURE ELECTRIQUE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/02\/2024 14:29:46"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "227841": {
        "nid": 227841,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 21\/03\/2024",
        "author_uid": 6406,
        "created": "2024-03-21 14:32:58",
        "changed": "2024-03-21 14:32:58",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "159506": {
                    "id": "159506",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Internet, LIA-134855. CT avec Arnaud qui m'indique que la connexion internet est fortement ralentie. La supervision ne remonte aucune perte de paquets, la latence est excellente (&lt;2ms) par contre on remarque des saturations du lien depuis 10h ce jour. Il m'indique que leur prestataire est en train de faire une mise à jour. Le lien est donc saturé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/03\/2024 14:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "159508": {
                    "id": "159508",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/03\/2024 14:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>LENTEURS INTERNET - SATURATION DU LIEN SUITE MISE A JOUR INFORMATIQUE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/03\/2024 14:21:51"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "228201": {
        "nid": 228201,
        "type": "tache",
        "title": "Tache - AMBULANCES KERAVAL - 29\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-29 10:17:12",
        "changed": "2024-04-03 12:39:36",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "160584": {
                    "id": "160584",
                    "fields": {
                        "field_description": "<p>Demande de Nathan de CYBERA d'avoir des redirections de ports sur la livebox ORANGE pour accéder au Draytek.<\/p>\r\n\r\n<p>Je demande cela à Alysone, presta info du client avec copie Nathan.<\/p>\r\n\r\n<p>En PJ les redirections demandées.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/03\/2024 10:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160686": {
                    "id": "160686",
                    "fields": {
                        "field_description": "<p>Mail de Morgane LE MOIGNE d'Alsyone qui confirme avoir transmis la demande à leur service technique.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/03\/2024 17:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160923": {
                    "id": "160923",
                    "fields": {
                        "field_description": "<p>Mail de relance à Alsyone afin d'avoir le délai de prise en charge.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2024 10:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160992": {
                    "id": "160992",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/04\/2024 12:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "160993": {
                    "id": "160993",
                    "fields": {
                        "field_description": "<p>Mail d'Alsyone pour me confirme ainsi qu'à Cybera que les redirections de ports sont bien faites.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2024 12:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160994": {
                    "id": "160994",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KERAVAL Christophe (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/04\/2024 12:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "AMBULANCES KERAVAL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLEYBEN] REDIRECTIONS DE PORTS SUR LIVEBOX ORANGE FTTH<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/04\/2024 12:39:13"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Autres"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "231311": {
        "nid": 231311,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 22\/04\/2024",
        "author_uid": 6406,
        "created": "2024-04-22 09:57:33",
        "changed": "2024-04-24 14:20:34",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "163650": {
                    "id": "163650",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, FIXE BREST, 0298464294. CT avec Morgan de WT, il me confirme avoir changé le routeur mais que le Wifi n'est pas actif. Je contacte l'agence et indique à M. LETOURNEUR qu'il y a un bouton Wifi sur le routeur Zyxel. Il va vérifier et me confirmer que le Wifi est à nouveau up.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/04\/2024 09:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "163850": {
                    "id": "163850",
                    "fields": {
                        "field_description": "<p>CT avec M. LETOURNEUR indique avoir activé le Wifi sur la box (voyant Ok sur le routeur) mais toujours pas de Wifi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/04\/2024 10:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "163871": {
                    "id": "163871",
                    "fields": {
                        "field_description": "<p><u><strong>Je demande à ACTIF TELECOM s'il peut changer la clé wifi ainsi que le mot de passe afin que le client puisse identifier facilement le réseau Wifi pour y reconnecter ses appareils.<\/strong><\/u><\/p>\r\n\r\n<p>Et il mettre les éléments suivants :<\/p>\r\n\r\n<ul>\r\n\t<li>Clé wifi: MMABrestChato<\/li>\r\n\t<li>Mot de passe :&nbsp;46HjtxH3<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/04\/2024 11:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "163873": {
                    "id": "163873",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/04\/2024 11:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "164026": {
                    "id": "164026",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/04\/2024 09:08",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "164063": {
                    "id": "164063",
                    "fields": {
                        "field_description": "<p>Retour d'ACTF TELECOM. La wifi a été réactivée sur le routeur.&nbsp;<\/p>\r\n\r\n<p>Appel téléphonique à Emmanuel LETOURNEUR (0298464294). Standard fermé, il ouvre à 9h30.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/04\/2024 09:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164065": {
                    "id": "164065",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Emmanuel LETOURNEUR (0298464294). CT avec Mr LAURENDEAU. Il m'est confirmé que la wifi est de nouveau ok suite à la manip par contre le réseau wifi s'appelle défaut. Il est donc convenu avec le client que je fasse la demande de modif du réseau et mdp à l'opérateur et y mettre les éléments suivants :<\/p>\r\n\r\n<ul>\r\n\t<li>ID : AgenceMMA<\/li>\r\n\t<li>MDP :&nbsp; 46HjtxH3&nbsp;<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/04\/2024 09:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164066": {
                    "id": "164066",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/04\/2024 09:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "164155": {
                    "id": "164155",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/04\/2024 14:16",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "164159": {
                    "id": "164159",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/04\/2024 14:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "164167": {
                    "id": "164167",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/04\/2024 14:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "164168": {
                    "id": "164168",
                    "fields": {
                        "field_description": "<p>Codes de la wifi modifiés à l'instant par ACTIF TELECOM :<\/p>\r\n\r\n<ul>\r\n\t<li><strong><u>ID <\/u>: AgenceMMA<\/strong><\/li>\r\n\t<li><strong><u>MDP <\/u>:&nbsp; 46HjtxH3&nbsp;<\/strong><\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;Mail à Mr LAURENDEAU afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/04\/2024 14:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164169": {
                    "id": "164169",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUR Emmanuel  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/04\/2024 14:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PLUS DE WIFI SUITE CHANGEMENT DE ROUTEUR<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/04\/2024 14:18:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "231361": {
                "nid": 231361,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SEPMG LETOURNEUR ET LAURENDEAU - 22\/04\/2024 - 23\/04\/2024 - 11:11",
                "author_uid": 27,
                "created": "2024-04-23 11:11:54",
                "changed": "2024-04-24 14:18:44",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 22\/04\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-04-24 09:55:03"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SEPMG LETOURNEUR ET LAURENDEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "164027": {
                            "id": "164027",
                            "fields": {
                                "field_qr_horodatage": "24\/04\/2024 09:07",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Le wifiétait désactivé. Si besoin de modifier le SSID et le mot de passe, merci de me dire.<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "164156": {
                            "id": "164156",
                            "fields": {
                                "field_qr_horodatage": "24\/04\/2024 14:15",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "163872": {
                            "id": "163872",
                            "fields": {
                                "field_qr_horodatage": "23\/04\/2024 11:11",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SEPMG LETOURNEUR ET LAURENDEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>PLUS DE WIFI SUITE CHANGEMENT DE ROUTEUR<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>23\/04\/2024 11:09 - L'HELGOUARC'H Julie : <\/strong><u><strong>Je demande à ACTIF TELECOM s'il peut changer la clé wifi ainsi que le mot de passe afin que le client puisse identifier facilement le réseau Wifi pour y reconnecter ses appareils.<\/strong><\/u><br\/>\r\n\r\nEt il mettre les éléments suivants :<br\/>\r\n\r\n<ul>\r\n\t<li>Clé wifi: MMABrestChato<\/li>\r\n\t<li>Mot de passe :&nbsp;46HjtxH3<\/li>\r\n<\/ul>\r\n<\/li><li><strong>23\/04\/2024 10:00 - BALBOT Iwan : <\/strong>CT avec M. LETOURNEUR indique avoir activé le Wifi sur la box (voyant Ok sur le routeur) mais toujours pas de Wifi.&nbsp;<br\/>\r\n<\/li><li><strong>22\/04\/2024 09:55 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, FIXE BREST, 0298464294. CT avec Morgan de WT, il me confirme avoir changé le routeur mais que le Wifi n'est pas actif. Je contacte l'agence et indique à M. LETOURNEUR qu'il y a un bouton Wifi sur le routeur Zyxel. Il va vérifier et me confirmer que le Wifi est à nouveau up.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "164067": {
                            "id": "164067",
                            "fields": {
                                "field_qr_horodatage": "24\/04\/2024 09:53",
                                "field_qr_message": "<p>Ok merci Wifi bien réactivé mais par contre celui ci s'appelle défaut ..<\/p>\r\n\r\n<p>Peux-tu donc mettre les infos suivantes à la place:<\/p>\r\n\r\n<ul>\r\n\t<li>ID : AgenceMMA<\/li>\r\n\t<li>MDP :&nbsp; 46HjtxH3&nbsp;<\/li>\r\n<\/ul>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "164160": {
                            "id": "164160",
                            "fields": {
                                "field_qr_horodatage": "24\/04\/2024 14:18",
                                "field_qr_message": "<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-04-24 14:18:36"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "233290": {
        "nid": 233290,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 13\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-13 15:48:29",
        "changed": "2024-06-05 14:23:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "165857": {
                    "id": "165857",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part d'Arnaud (0645750713). Il m'indique ne plus avoir de Wifi (depuis un an) sur Vannes. <strong><u>Je demande à AT de réinitialiser le SSID et MdP du routeur de Vannes.&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/05\/2024 15:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "165859": {
                    "id": "165859",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/05\/2024 15:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "165936": {
                    "id": "165936",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2024 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "166025": {
                    "id": "166025",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2024 12:02",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "166050": {
                    "id": "166050",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2024 14:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "166098": {
                    "id": "166098",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2024 16:06",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "166153": {
                    "id": "166153",
                    "fields": {
                        "field_description": "<p>AT demande de faire un reset. Je tente de joindre Arnaud à 2 reprises mais sans succès.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2024 10:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "166221": {
                    "id": "166221",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/05\/2024 15:42",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "166223": {
                    "id": "166223",
                    "fields": {
                        "field_description": "<p>CT avec Arnaud. Il fait le reset du&nbsp; routeur, je préviens AT que la manipulation a été effectuée.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2024 15:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "166234": {
                    "id": "166234",
                    "fields": {
                        "field_description": "<p>Je relance Nicolas DELOBELLE d'AT car pas de retour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2024 16:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "166258": {
                    "id": "166258",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/05\/2024 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "166271": {
                    "id": "166271",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/05\/2024 09:14",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "166282": {
                    "id": "166282",
                    "fields": {
                        "field_description": "<p>AT demande retour sur le bon fonctionnement du Wifi. Je tente de joindre Arnaud mais sans succès et impossible de laisser un message.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/05\/2024 09:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "166590": {
                    "id": "166590",
                    "fields": {
                        "field_description": "<p>Je tente de joindre Arnaud mais sans succès. Impossible de laisser un message.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/05\/2024 10:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "166594": {
                    "id": "166594",
                    "fields": {
                        "field_description": "<p>CT avec Arnaud, il n'a pas pu tester le Wifi. Il sera sur Vannes en fin de semaine prochaine.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/05\/2024 10:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "168201": {
                    "id": "168201",
                    "fields": {
                        "field_description": "<p>Je tente de joindre Arnaud mais sans succès ni possibilité de laisser de message.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/05\/2024 10:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "168458": {
                    "id": "168458",
                    "fields": {
                        "field_description": "<p>Je laisse un message à Arnaud pour confirmation.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/05\/2024 11:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "168648": {
                    "id": "168648",
                    "fields": {
                        "field_description": "<p>CT avec Arnaud, problème d'enregestriment de tache vendredi. Toujours pas de Wifi, il ne parvient pas à se connecter. Je lui indique le code&nbsp;4zwkUH57 sur le réseau \"Nivoix Vannes\". Je lui demande de me confirmer le bon fonctionneemnt du Wifi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/06\/2024 09:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "169313": {
                    "id": "169313",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2024 14:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "169315": {
                    "id": "169315",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/06\/2024 14:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "169316": {
                    "id": "169316",
                    "fields": {
                        "field_description": "<p>Arnaud me confirme que le Wifi refonctionne<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/06\/2024 14:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "169317": {
                    "id": "169317",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2024 14:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[NIVOIX - VANNES] - PLUS DE WIFI<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/06\/2024 14:23:16"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "233291": {
                "nid": 233291,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - FUNE BRETAGNE - 13\/05\/2024 - 13\/05\/2024 - 15:48",
                "author_uid": 26,
                "created": "2024-05-13 15:48:47",
                "changed": "2024-06-05 14:22:18",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - FUNE BRETAGNE - 13\/05\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-05-16 00:30:34"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "FUNE BRETAGNE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "166026": {
                            "id": "166026",
                            "fields": {
                                "field_qr_horodatage": "14\/05\/2024 12:01",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il est activé le wifi, il doit être désactivé sur le routeur par le bouton on\/off<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "166099": {
                            "id": "166099",
                            "fields": {
                                "field_qr_horodatage": "14\/05\/2024 16:05",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Fait faire un reset stp c'est le plus simple.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "166272": {
                            "id": "166272",
                            "fields": {
                                "field_qr_horodatage": "16\/05\/2024 09:14",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Et le Wifi du coup ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "165858": {
                            "id": "165858",
                            "fields": {
                                "field_qr_horodatage": "13\/05\/2024 15:48",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : FUNE BRETAGNE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[NIVOIX - VANNES] - PLUS DE WIFI<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>13\/05\/2024 15:46 - BALBOT Iwan : <\/strong>Appel téléphonique de la part d'Arnaud (0645750713). Il m'indique ne plus avoir de Wifi (depuis un an) sur Vannes. <strong><u>Je demande à AT de réinitialiser le SSID et MdP du routeur de Vannes.&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "166051": {
                            "id": "166051",
                            "fields": {
                                "field_qr_horodatage": "14\/05\/2024 14:04",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>On a déja essayé plusieurs fois.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "166222": {
                            "id": "166222",
                            "fields": {
                                "field_qr_horodatage": "15\/05\/2024 15:42",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Reset du routeur OK<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "169314": {
                            "id": "169314",
                            "fields": {
                                "field_qr_horodatage": "05\/06\/2024 14:21",
                                "field_qr_message": "<p>Du coup ça marche. Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-06-05 14:21:59"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "235087": {
        "nid": 235087,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 04\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-04 15:04:07",
        "changed": "2024-06-05 09:27:31",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "169085": {
                    "id": "169085",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). CT avec Alexia et Stephan, il m'indique ne plus avoir de Wifi sur Carhaix. Les voyant du routeur Zyxel sont tous verts fixe et le wifi est a priori activé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/06\/2024 14:54",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "169132": {
                    "id": "169132",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/06\/2024 15:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "169133": {
                    "id": "169133",
                    "fields": {
                        "field_description": "<p>CT avec Alexia en fait le routeur a été reseté ce matin .. donc il doit très certainement mal être remonté car nous n'avons pas été informé de ce reset qui n'a pas pu aider ...<strong><u> Je demande donc à ACTIF TELECOM de regarder cela et remettre en place un nom de réseau wifi et mdp comme suit :<\/u><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Clé wifi : BoedecCarhaix<\/li>\r\n\t<li>MDP :&nbsp;Ex94WqD<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/06\/2024 15:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169135": {
                    "id": "169135",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2024 15:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "169185": {
                    "id": "169185",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2024 16:46",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "169233": {
                    "id": "169233",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2024 09:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "169235": {
                    "id": "169235",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/06\/2024 09:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "169236": {
                    "id": "169236",
                    "fields": {
                        "field_description": "<p>Actif télécom a remis en place le wifi comme suit&nbsp;:<\/p>\r\n\r\n<ul>\r\n\t<li>Clé Wifi&nbsp;: BoedecCarhaix<\/li>\r\n\t<li>Mot de passe&nbsp;: Ex94WqD1<\/li>\r\n<\/ul>\r\n\r\n<p>Je fais suivre les éléments à Alexia par retour de mail comme convenu hier.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/06\/2024 09:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169237": {
                    "id": "169237",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2024 09:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CARHAIX] - PLUS DE CONNEXION INTERNET WIFI - Suite reset routeur par le client<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/06\/2024 09:26:43"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "235094": {
                "nid": 235094,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - FUNE BRETAGNE - 04\/06\/2024 - 04\/06\/2024 - 15:53",
                "author_uid": 27,
                "created": "2024-06-04 15:53:05",
                "changed": "2024-06-05 09:25:27",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - FUNE BRETAGNE - 04\/06\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-06-04 15:53:05"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "FUNE BRETAGNE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "169186": {
                            "id": "169186",
                            "fields": {
                                "field_qr_horodatage": "04\/06\/2024 16:43",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>J'ai modifié le wifi, mot de passe pas assez long :&nbsp;Ex94WqD1<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "169134": {
                            "id": "169134",
                            "fields": {
                                "field_qr_horodatage": "04\/06\/2024 15:52",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : FUNE BRETAGNE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[CARHAIX] - PLUS DE CONNEXION INTERNET WIFI<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>04\/06\/2024 15:52 - L'HELGOUARC'H Julie : <\/strong>Passage à l'état \"En cours\"<\/li><li><strong>04\/06\/2024 15:41 - L'HELGOUARC'H Julie : <\/strong>CT avec Alexia en fait le routeur a été reseté ce matin .. donc il doit très certainement mal être remonté car nous n'avons pas été informé de ce reset qui n'a pas pu aider ...<strong><u> Je demande donc à ACTIF TELECOM de regarder cela et remettre en place un nom de réseau wifi et mdp comme suit :<\/u><\/strong><br\/>\r\n\r\n<ul>\r\n\t<li>Clé wifi : BoedecCarhaix<\/li>\r\n\t<li>MDP :&nbsp;Ex94WqD<\/li>\r\n<\/ul>\r\n<\/li><li><strong>04\/06\/2024 14:54 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Alexia DUCLOS (0757427218). CT avec Alexia et Stephan, il m'indique ne plus avoir de Wifi sur Carhaix. Les voyant du routeur Zyxel sont tous verts fixe et le wifi est a priori activé.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "169234": {
                            "id": "169234",
                            "fields": {
                                "field_qr_horodatage": "05\/06\/2024 09:25",
                                "field_qr_message": "<p>Top merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-06-05 09:25:17"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "235506": {
        "nid": 235506,
        "type": "tache",
        "title": "Tache - FINANCIERE MAXANDRE - 20\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-20 10:19:40",
        "changed": "2024-07-09 16:26:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "171116": {
                    "id": "171116",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Internet, 0296654854. Mail de Yoann PICHAVANT demandant la redirection de ports suivante :<\/p>\r\n\r\n<pre>\r\n<a href=\"https:\/\/109.70.17.132:8443\">https:\/\/109.70.17.132:8443<\/a> &nbsp; (SMB) vers 192.168.1.250 port 443<\/pre>\r\n\r\n<pre>\r\n<a href=\"https:\/\/109.70.17.132:8444\">https:\/\/109.70.17.132:8444<\/a> &nbsp; (manager) vers 192.168.1.250 port 8443<\/pre>\r\n\r\n<pre>\r\n<a href=\"https:\/\/109.70.17.132:8445\">https:\/\/109.70.17.132:8445<\/a> &nbsp; (OMM1) OK<\/pre>\r\n\r\n<pre>\r\n<a href=\"https:\/\/109.70.17.132:8446\">https:\/\/109.70.17.132:8446<\/a> &nbsp; (OMM2) OK<\/pre>\r\n\r\n<pre>\r\n<a href=\"https:\/\/109.70.17.132:8447\">https:\/\/109.70.17.132:8447<\/a> &nbsp; (SWITCH) vers 192.168.1.240 port 443<\/pre>\r\n\r\n<p>Je transmets la demande à Coriolis qui me confirme qu'elle est faite. Je demande à Yoann de me confirmer.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/06\/2024 10:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "171340": {
                    "id": "171340",
                    "fields": {
                        "field_description": "<p>Retour hier (pb enregistrement de tache)&nbsp;de Yoann qui indique que les redirections de ports ne sont toujours pas faite malgré confirmation je relance Coriolis. Je demande à Yoann de me confirmer aujourd'hui que c'est OK.&nbsp;&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/06\/2024 10:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "171809": {
                    "id": "171809",
                    "fields": {
                        "field_description": "<p>Je demande à Yoann PICHAVANT de me confirmer que les redirections de ports sont Ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2024 09:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "172673": {
                    "id": "172673",
                    "fields": {
                        "field_description": "<p>Je relance Yoann ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/06\/2024 11:47",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "173106": {
                    "id": "173106",
                    "fields": {
                        "field_description": "<p>Yoann m'indique que la redirection est toujours NOK. Je relance Coriolis.&nbsp;&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/07\/2024 12:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "174049": {
                    "id": "174049",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/07\/2024 16:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "174050": {
                    "id": "174050",
                    "fields": {
                        "field_description": "<p>Coriolis confirme les conf<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2024 16:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "174051": {
                    "id": "174051",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ROSEC Jean-Marc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/07\/2024 16:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FINANCIERE MAXANDRE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LIS BACK LANGUEUX] - DEMANDE DE REDIRECTION DE PORTS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/07\/2024 16:26:34"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236356": {
        "nid": 236356,
        "type": "tache",
        "title": "Tache - AMBULANCES KERAVAL - 02\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-02 15:31:06",
        "changed": "2024-07-05 11:52:18",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "173161": {
                    "id": "173161",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, , 79_14. Christophe KERAVAL indique que le site ferme définitivement le 01\/07\/24. <strong><u>Je demande à AT de résilier la ligne si échue et de me faire parvenir le Rma pour retour du routeur.&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/07\/2024 15:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "173164": {
                    "id": "173164",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/07\/2024 15:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "173195": {
                    "id": "173195",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/07\/2024 16:41",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "173201": {
                    "id": "173201",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/07\/2024 16:53",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "173229": {
                    "id": "173229",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/07\/2024 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "173230": {
                    "id": "173230",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/07\/2024 07:41",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "173242": {
                    "id": "173242",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/07\/2024 10:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "173469": {
                    "id": "173469",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/07\/2024 11:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "173470": {
                    "id": "173470",
                    "fields": {
                        "field_description": "<p>Mail de Christophe qui me confirme avoir retourné le routeur ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/07\/2024 11:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "173471": {
                    "id": "173471",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KERAVAL Christophe (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/07\/2024 11:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "AMBULANCES KERAVAL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[SCAER]- RESILIATION ADSL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/07\/2024 11:51:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "236357": {
                "nid": 236357,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - AMBULANCES KERAVAL - 02\/07\/2024 - 02\/07\/2024 - 15:31",
                "author_uid": 26,
                "created": "2024-07-02 15:31:23",
                "changed": "2024-07-03 10:11:58",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - AMBULANCES KERAVAL - 02\/07\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_fichiers": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-07-03 00:10:13"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "AMBULANCES KERAVAL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "173196": {
                            "id": "173196",
                            "fields": {
                                "field_qr_horodatage": "02\/07\/2024 16:40",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>J'ai envie de dire : lequel ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "173231": {
                            "id": "173231",
                            "fields": {
                                "field_qr_horodatage": "03\/07\/2024 07:41",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Le RMA est en PJ.<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "173163": {
                            "id": "173163",
                            "fields": {
                                "field_qr_horodatage": "02\/07\/2024 15:31",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : AMBULANCES KERAVAL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>RESILIATION ADSL<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>02\/07\/2024 15:29 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe et Internet, , 79_14. Christophe KERAVAL indique que le site ferme définitivement le 01\/07\/24. <strong><u>Je demande à AT de résilier la ligne si échue et de me faire parvenir le Rma pour retour du routeur.&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "173202": {
                            "id": "173202",
                            "fields": {
                                "field_qr_horodatage": "02\/07\/2024 16:53",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>C'est vrai que tu n'as pas notre référencement interne... celui de Scaër.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "173243": {
                            "id": "173243",
                            "fields": {
                                "field_qr_horodatage": "03\/07\/2024 09:05",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-07-03 09:05:18"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "242222": {
        "nid": 242222,
        "type": "tache",
        "title": "Tache - GROUPE VERT - 12\/08\/2024",
        "author_uid": 7180,
        "created": "2024-08-12 12:46:27",
        "changed": "2024-08-12 14:56:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-12 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "178357": {
                    "id": "178357",
                    "fields": {
                        "field_description": "<p>coupure au 12\/08, confirmé avec Nico, toute la data de 100 go consommée, recharge effectué.<br \/>\r\nVoir à passer en 250 Go<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/08\/2024 12:42",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "178358": {
                    "id": "178358",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à MEIGNAN Louane (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/08\/2024 12:46",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE VERT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>Recharge 100 go PBC actif&nbsp;telecom.&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "12\/08\/2024 14:42:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "243953": {
        "nid": 243953,
        "type": "tache",
        "title": "Tache - FINANCIERE MAXANDRE - 20\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-20 09:07:15",
        "changed": "2024-08-20 10:30:58",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "178657": {
                    "id": "178657",
                    "fields": {
                        "field_description": "<p>Mail de Yoann PICHAVANT de WT qui demande des ouvertures de ports (en PJ) pour pouvoir raccorder Intersport Cycles au magasin de Landerneau. Je transmets ce jour la demande à Cybéra.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/08\/2024 09:04",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "178674": {
                    "id": "178674",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "20\/08\/2024 10:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "178675": {
                    "id": "178675",
                    "fields": {
                        "field_description": "<p>Cybera confirme les ouverture de ports. J'indique à Yoann que c'est OK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/08\/2024 10:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "178676": {
                    "id": "178676",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ROSEC Jean-Marc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/08\/2024 10:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FINANCIERE MAXANDRE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[MAXANDRE - INTERSPORT LANDERNEAU] - DEMANDE D'OUVERTURE DE PORTS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/08\/2024 10:30:22"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "244631": {
        "nid": 244631,
        "type": "tache",
        "title": "Tache - SARL STERVINOU - 23\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-23 16:32:43",
        "changed": "2024-08-27 09:58:12",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "178917": {
                    "id": "178917",
                    "fields": {
                        "field_description": "<p>Mail d'Hexatel pour signaler qu'il n'ont plus accès au VPN d'Espace Emeraude pour ajouter 5 DECT à leur solution téléphonique. Je transmets la demande à IBS qui gère la partie informatique.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/08\/2024 16:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179266": {
                    "id": "179266",
                    "fields": {
                        "field_description": "<p>Je relance IBS pour savoir s'ils ont pu recontacter Hexatel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/08\/2024 09:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179268": {
                    "id": "179268",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/08\/2024 09:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179269": {
                    "id": "179269",
                    "fields": {
                        "field_description": "<p>Retour de Frédéric DERRIEN d'IBS. Hexatel a été contacté et tout est OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/08\/2024 09:58",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179270": {
                    "id": "179270",
                    "fields": {
                        "field_description": "Une notification a été envoyée à STERVINOU PATRICK (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/08\/2024 09:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SARL STERVINOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>OUVERTURE DE VPN POUR ADJONCTION DE 5 DECT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/08\/2024 09:58:10"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "IBS"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "250436": {
        "nid": 250436,
        "type": "tache",
        "title": "Tache - SYSTEME IMMO - 04\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-04 11:07:22",
        "changed": "2024-10-04 11:07:22",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182816": {
                    "id": "182816",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Corinne (0222900155). Ligne : Coriolis fixe, Internet, Accès internet, 0298433301. Elle indique que depuis trois jour, elle rencontre des coupures systématique lorsqu'elle se connecte à leur intranet. Son collègue rencontre les même coupure. Pas de coupures sur les autres sites par contre.&nbsp; Je contacte Mahmoud de Coriolis que ne note aucune instabilité de son côté sur le Vdsl. Il place le lien en observation mais pour lui, le problème ne vient pas de là. Je vois avec Corinne s'il est possible qu'elle se mette en partage de connexion avec son mobile pour voir si le phénomène se reproduit. Je rappelle Corinne pour lui faire part de mon échange opérateur. elle m'indique avooir trouvé la cause du bug. Ils étaient deux a essaye de se connecter avec les même identifiants.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/10\/2024 10:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182818": {
                    "id": "182818",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LEBREVELEC Fabienne (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/10\/2024 11:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYSTEME IMMO"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>IMPOSSIBLE DE SE CONNECTER AU LOGICIEL INTERNE DE FACON STABLE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/10\/2024 10:28:18"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "250875": {
        "nid": 250875,
        "type": "tache",
        "title": "Tache - ADC PROPRETE - 08\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-08 10:45:40",
        "changed": "2024-10-14 14:23:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "183102": {
                    "id": "183102",
                    "fields": {
                        "field_description": "<p>Mail de Kristelle qui indique que le collaborateur de l'agence de Nantes Est rencontre des difficultés à se connecter au logiciel interne du a de forte lenteurs. Je lui demande de me préciser si les lenteurs sont permanentes ou seulement ponctuelles et son mode de connexion (filaire ou Wifi).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/10\/2024 10:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183111": {
                    "id": "183111",
                    "fields": {
                        "field_description": "<p>Kristelle m'indique que l'utilisateur est connecté en filaire et que les lenteurs sont permanentes.Je lui demande les coordonnées d'un contact sur site pour redémarrage du routeur et tests de débit.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/10\/2024 11:06",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183128": {
                    "id": "183128",
                    "fields": {
                        "field_description": "<p>Kristelle me donne les coordonnées de Daniel :&nbsp;06.63.27.59.66. Je laisse un message à Daniel pour qu'il puisse me rappeler quand il sera sur site.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/10\/2024 11:58",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183301": {
                    "id": "183301",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/10\/2024 15:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183317": {
                    "id": "183317",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/10\/2024 16:05",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "183323": {
                    "id": "183323",
                    "fields": {
                        "field_description": "<p>Je laisse un message à Daniel pour rappel<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/10\/2024 16:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183333": {
                    "id": "183333",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/10\/2024 17:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183388": {
                    "id": "183388",
                    "fields": {
                        "field_description": "<p>AT demande la réalisation d'un test de débit directement derrière le routeur ou en Wifi. Il ne note pour l'instant aucune activité sur la Ftth de Nantes. J'ai laissé un message hier à Daniel pour qu'il puisse me recontacter quand il sera sur site<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/10\/2024 09:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183593": {
                    "id": "183593",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/10\/2024 14:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183594": {
                    "id": "183594",
                    "fields": {
                        "field_description": "<p>Courrier livré le 11\/10<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/10\/2024 14:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183595": {
                    "id": "183595",
                    "fields": {
                        "field_description": "Une notification a été envoyée à NEDELEC Kristelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/10\/2024 14:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ADC PROPRETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[NANTES EST] - LENTEURS SUR LA FTTH<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/10\/2024 14:22:11"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "251273": {
                "nid": 251273,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ADC PROPRETE - 08\/10\/2024 - 09\/10\/2024 - 15:06",
                "author_uid": 6406,
                "created": "2024-10-09 15:06:28",
                "changed": "2024-10-09 17:02:34",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ADC PROPRETE - 08\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-09 15:06:28"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ADC PROPRETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "183318": {
                            "id": "183318",
                            "fields": {
                                "field_qr_horodatage": "09\/10\/2024 16:04",
                                "field_qr_message": "<p>Non déjà relancé, j'ai un ticket d'ouvert quand ça bouge je le vois mais pour le moment pas de date.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "183302": {
                            "id": "183302",
                            "fields": {
                                "field_qr_horodatage": "09\/10\/2024 15:05",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>La dernière Q\/R a été clôturée. Le lien est toujours KO. As tu une date d'intervention ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "183334": {
                            "id": "183334",
                            "fields": {
                                "field_qr_horodatage": "09\/10\/2024 17:02",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Q\/R dans la mauvaise tache (concerne St Nazaire)<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-09 17:02:07"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "252002": {
        "nid": 252002,
        "type": "tache",
        "title": "Tache - SELARL QUENTEL BERTRAND - 15\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-15 11:26:30",
        "changed": "2024-10-30 14:02:24",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-31 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "183717": {
                    "id": "183717",
                    "fields": {
                        "field_description": "<p>CT avec Nicolas de Weelogic. L'étude rencontre des problème sur l'envoi de mail. Il demande le serveur SMTP de Coriolis. Je contacte Coriolis qui me transmets les info : smtp.ccs.coriolis.fr, port 25.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/10\/2024 11:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184572": {
                    "id": "184572",
                    "fields": {
                        "field_description": "<p>Je demande à Nicolas si tout est bon de son côté car je n'ai pas eu de retour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/10\/2024 17:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185333": {
                    "id": "185333",
                    "fields": {
                        "field_description": "<p>Je relance Nicolas ce jour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/10\/2024 10:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185360": {
                    "id": "185360",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/10\/2024 14:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185361": {
                    "id": "185361",
                    "fields": {
                        "field_description": "<p>Nicolas confirme que tout est OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/10\/2024 14:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185362": {
                    "id": "185362",
                    "fields": {
                        "field_description": "Une notification a été envoyée à QUENTEL Bertrand (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/10\/2024 14:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SELARL QUENTEL BERTRAND"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME ENVOI DE MAIL - DEMANDE SERVEUR SMTP&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/10\/2024 14:01:50"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "252090": {
        "nid": 252090,
        "type": "tache",
        "title": "Tache - Agence Locale de Maîtrise de l'Energie du Centre Ouest Bretagne - 15\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-15 14:39:26",
        "changed": "2024-10-17 12:15:35",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "183762": {
                    "id": "183762",
                    "fields": {
                        "field_description": "<p>Mail d'Angélique NOREE pour signaler de forts ralentissements sur la connexion en Wifi ce matin. CT avec l'accueil, il me confime que son collègue connecté en filaire a également subit de fort ralentissements ce matin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/10\/2024 14:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183838": {
                    "id": "183838",
                    "fields": {
                        "field_description": "<p>Ticket ouvert auprès de Cybera.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/10\/2024 15:47",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183902": {
                    "id": "183902",
                    "fields": {
                        "field_description": "<p>Je relance Cybera ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2024 09:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183944": {
                    "id": "183944",
                    "fields": {
                        "field_description": "<p>Cybera ne constate aucune perte de paquets pouvant générer les lenteurs, la latence est normale. Voir au niveau du réseau local.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2024 12:06",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184115": {
                    "id": "184115",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/10\/2024 12:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184116": {
                    "id": "184116",
                    "fields": {
                        "field_description": "<p>IBS indique avoir effectivement remarqué des problèmes de résolution DNS qu'ils ont corrigé. CT avec Benoit AIGNEL qui me confirme pouvoir maintenant se connecter en Wifi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2024 12:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184117": {
                    "id": "184117",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Norrée  Angélique (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 12:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Agence Locale de Maîtrise de l'Energie du COB"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>LENTEURS INTERNET&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/10\/2024 12:14:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "253871": {
        "nid": 253871,
        "type": "tache",
        "title": "Tache - LOGIS'CAP - 25\/10\/2024",
        "author_uid": 3,
        "created": "2024-10-25 14:37:43",
        "changed": "2024-11-04 09:11:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184991": {
                    "id": "184991",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Vonnick TANGUY (0298749445).<br \/>\r\nLigne : Actif Telecom, Internet, Internet, 0756266932 - Mail reçu hier en Pj pour annoncer le problème de son prestataire. On lance un Speedtest sur le PC de la cliente (22Mb\/s en entrante et sortant et 54ms de ping), je lui de mande d'envoyer cette information à son prestataire avec le screenshot et qu'il n'hésites pas à revenir vers nous si le problème persiste.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/10\/2024 14:34",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "5"
                    }
                },
                "185617": {
                    "id": "185617",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/11\/2024 09:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185618": {
                    "id": "185618",
                    "fields": {
                        "field_description": "<p>Pas de nouvelle remontée de la part du prestataire. Je clos la demande. Réouvrir si besoin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/11\/2024 09:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185619": {
                    "id": "185619",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TANGUY Vonnick (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/11\/2024 09:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LOGIS'CAP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>Probleme de Telesurveillance sur Accès Inetrnet 4G<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/11\/2024 09:10:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "258729": {
        "nid": 258729,
        "type": "tache",
        "title": "Tache - ATP D'ARMOR - 11\/12\/2024",
        "author_uid": 6406,
        "created": "2024-12-11 09:35:03",
        "changed": "2024-12-11 09:35:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "189837": {
                    "id": "189837",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de JENNIFER LE MOIGNE (0761101606). Ligne : Actif Telecom, Internet, Internet , 0298707906. CT avec Jenifer qui demande la clé Wifi pour se connecter depuis son PC. Je lui indique qu'elle se trouve sur l'étiquette du routeur Zyxel réservé à la navigation.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/12\/2024 09:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "189839": {
                    "id": "189839",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MOIGNE JENNIFER (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/12\/2024 09:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ATP D'ARMOR"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE CONNEXION EN WIFI<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/12\/2024 09:32:45"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/12\/2024 09:32:45"
        }
    },
    "260791": {
        "nid": 260791,
        "type": "tache",
        "title": "Tache - MAIRIE PLONEVEZ DU FAOU - 13\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-13 09:56:13",
        "changed": "2025-01-17 15:12:05",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "191867": {
                    "id": "191867",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Jean-Yves Morvan (0298869007) il m'indique qu'ils ont des difficultées a connecter le serveur. Je lui demande de réaliser des tests de débit sur différent postes\/ Le premier indique 17,92 Mbs en entrée par contre, 0.0009 Mbs en sortie avec 197,2 Ms. Les données sont basses mais ne révellent pas d'anomalie. Je garde la tache ouverte en obsevation.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/01\/2025 09:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192401": {
                    "id": "192401",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/01\/2025 15:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192402": {
                    "id": "192402",
                    "fields": {
                        "field_description": "<p>CT avec Jean Yves. Le débit est toujours trop faible pour se connecter à leurs outils. La ligne est géré par un opérateur non partenaire&nbsp;(Orange en direct a priori). Je n'ai aucun moyen d'agir sur cette ligne. Je clos la demande et passe une étude car site éligible Ftth Orange. Je mets une étude en cours.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/01\/2025 14:47",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192403": {
                    "id": "192403",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Morvan Jean-Yves (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/01\/2025 15:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MAIRIE PLONEVEZ DU FAOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEBIT INTERNET DEGRADE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/01\/2025 14:47:03"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Autres"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/01\/2025 14:47:03"
        }
    },
    "268569": {
        "nid": 268569,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 10\/03\/2025",
        "author_uid": 6406,
        "created": "2025-03-10 12:03:04",
        "changed": "2025-03-10 12:03:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "200246": {
                    "id": "200246",
                    "fields": {
                        "field_description": "<p>Ftth Cybera. CT avec M. Salvador de Greencube (presta alarme). Il demande une ouverture de port pour config alarme. Je contacte Loïc de Cybera qui fait les ouvertures demandées.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/03\/2025 12:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "200247": {
                    "id": "200247",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/03\/2025 12:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE D'OUVERTURE DE PORT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/03\/2025 12:00:03"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/03\/2025 12:00:03"
        }
    },
    "269244": {
        "nid": 269244,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 12\/03\/2025",
        "author_uid": 6406,
        "created": "2025-03-12 10:33:23",
        "changed": "2025-03-21 09:34:31",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "200484": {
                    "id": "200484",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Internet, , 262_4. CT avec Noémie qui m'indique avoir un problème avec le TPE du site de Loudéac. Son prestataire demande si les ports son bien ouvert sur le routeur. Elle me remonte les information de redirection :<\/p>\r\n\r\n<p>Nom : IP2X<\/p>\r\n\r\n<p>IP : 91.237.212.100<\/p>\r\n\r\n<p>Port : 7959<\/p>\r\n\r\n<p>Je demande à Actif d'ouvrir le port demandé<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/03\/2025 10:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "200486": {
                    "id": "200486",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/03\/2025 10:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "200490": {
                    "id": "200490",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/03\/2025 10:57",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "201045": {
                    "id": "201045",
                    "fields": {
                        "field_description": "<p>Je demande à Noémie de me donner la redirection de port nécessaire pour le TPE.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/03\/2025 14:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "201660": {
                    "id": "201660",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/03\/2025 09:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "201661": {
                    "id": "201661",
                    "fields": {
                        "field_description": "<p>CT avec Noémie. Le TPE était simplement mal branché. Problème résolu<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/03\/2025 09:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "201662": {
                    "id": "201662",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/03\/2025 09:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LOUDEAC] - TPE NON CONNECTE - DEMANDE D'OUVERTURE DE PORT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/03\/2025 09:29:52"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/03\/2025 09:29:52"
        },
        "questions_reponses": {
            "269245": {
                "nid": 269245,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - FUNE BRETAGNE - 12\/03\/2025 - 12\/03\/2025 - 10:35",
                "author_uid": 6406,
                "created": "2025-03-12 10:35:23",
                "changed": "2025-03-21 09:34:12",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - FUNE BRETAGNE - 12\/03\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-03-12 10:35:23"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "FUNE BRETAGNE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "200491": {
                            "id": "200491",
                            "fields": {
                                "field_qr_horodatage": "12\/03\/2025 10:56",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Les ports sont ouverts c'est pas le problème. Si c'est une redirection de port a faire, c'est pas clair la demande<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "200487": {
                            "id": "200487",
                            "fields": {
                                "field_qr_horodatage": "12\/03\/2025 10:33",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>L'agence Fune Bretagne (Boedec) de Loudéac a un problème de TPE. Peux tu faire l'ouverture de port suivante stp :<\/p>\r\n\r\n<p>Nom : IP2X<\/p>\r\n\r\n<p>IP : 91.237.212.100<\/p>\r\n\r\n<p>Port : 7959<\/p>\r\n\r\n<p>Ce sont les info fournie au client par la banque, dis moi si elles ne suffisent pas.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "201659": {
                            "id": "201659",
                            "fields": {
                                "field_qr_horodatage": "21\/03\/2025 09:33",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Ce n'était pas un problème d'ouverture de port mais de branchement...merci en tous cas.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-03-21 09:33:33"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "270992": {
        "nid": 270992,
        "type": "tache",
        "title": "Tache - URBATYS - 20\/03\/2025",
        "author_uid": 27,
        "created": "2025-03-20 12:24:32",
        "changed": "2025-04-04 09:04:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "201579": {
                    "id": "201579",
                    "fields": {
                        "field_description": "<p>11h50 : Appel téléphonique de la part de Viviane PRAT (0298900493) suite au mail qu'Arnaud nous a&nbsp;fait suivre à 11h48.<\/p>\r\n\r\n<p>Arnaud indique être toujours impacté par des coupures internet + imprimante pas connectée ect;<\/p>\r\n\r\n<p>CT avec Cyril W de CYBERA pour point. La FTTH est bien UP. Cf Graph de la latence en PJ. Par contre à l'instant T aucun équipement de branché sur le routeur TP LINK - Cf PJ.<\/p>\r\n\r\n<p>Je contacte Yezh (0298109300), ils sont fermés depuis 12h donc je fais un mail au client avec Yezh dans la boucle afin de confirmer la prise en compte du mail et indiquer à Yezh que je les recontacte à la réouverture de leur standard.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2025 12:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "20"
                    }
                },
                "201601": {
                    "id": "201601",
                    "fields": {
                        "field_description": "<p>Appel à Yezh (0298109300) j'ai Adrien en ligne. Je lui demande s'il a la supervision de son FW Firebox (rouge) sur site, à l'heure actuelle il m'indique que non... Nous arrivons donc à la conclusion que le firewall n'est pas branché électriquement et\/ou en RJ45 sur le routeur TPLINK.<\/p>\r\n\r\n<p>Contacts chez Yezh pour ce dossier : Adrien et Xavier&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2025 14:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "201614": {
                    "id": "201614",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Viviane PRAT (0298900493) afin de voir pour avoir son GO pour faire déplacer CYBERA mais avec facturation, la fibre étant up et le FW très certainement débranché ou alors voir pour une visio avec Yezh et une personne sur site. Viviane m'indique que non pas envisageable de faire une visio donc qu'il faut que quelqu'un passe sur site mais à nos frais..<\/p>\r\n\r\n<p>Je fais un mail récap aux clients avec les éléments.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2025 14:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "201664": {
                    "id": "201664",
                    "fields": {
                        "field_description": "<p>Echange téléphonique hier entre Viviane et Sébastien et mail de sythèse ce matin de ma part à Viviane comme convenu avec Sébastien.<\/p>\r\n\r\n<p>Je remet dans ce mail les éléments a vérifier au besoin côté FW Yezh et indique à Viviane que Yezh n'hésite pas à nous contacter en cas de besoin.<\/p>\r\n\r\n<ul>\r\n\t<li>IP Publique&nbsp;: 23.90.230.148<\/li>\r\n\t<li>Passerelle&nbsp;: 192.168.1.1<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/03\/2025 09:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "201881": {
                    "id": "201881",
                    "fields": {
                        "field_description": "<p>Mail de Mr GOYAT (Yezh) qui me demande confirmation qu'il y a bien un ONT sur site et les PPPOE notamment. Je répond en mettant dans la boucle CYBERA afin que CYBERA puisse faire le retour des éléments et faire un point technique.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 09:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "201901": {
                    "id": "201901",
                    "fields": {
                        "field_description": "<p>Retour à 9h27 de Cyril W de CYBERA qui indique que depuis 9h20 le FW est de nouveau up sur la FTTH et qu'il y a du traffic sur celle ci. Cyril demande donc à Mr GOYAT s'il a besoin de redirection de port pour administration du routeur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 09:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202517": {
                    "id": "202517",
                    "fields": {
                        "field_description": "<p>CT avec&nbsp; Loic de CYBERA, il a refait un nouvel horodatage ce matin et le transfert à l'OI&nbsp; pour analyse.<\/p>\r\n\r\n<p>De mon côté j’ai tenté d’appeler le NDI à 9h55 depuis mon mobile (0628452146), ça a sonné 3 fois puis raccroché.Je demande à Fabrice s'il voit&nbsp;mon appele&nbsp;passer sur le Mitel&nbsp;? A noter que je n’ai pas eu de SVI.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2025 09:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202524": {
                    "id": "202524",
                    "fields": {
                        "field_description": "<p>Mail à Mr GOYAT de Yezh pour relance car je viens d'avoir CYBERA en ligne et eux non plus n'ont pas eu de retour depuis lundi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2025 10:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202794": {
                    "id": "202794",
                    "fields": {
                        "field_description": "<p>CT avec Nathan de CYBERA, il me confirme que le FW est toujours bien branché derrière le TPLINK au vu de la supervision par contre eux non plus n'ont pas encore eu de retour de Yezh comme quoi tout est bien ok.<\/p>\r\n\r\n<p>Je relance donc de mon côté Yezh ainsi que Viviane comme jeudi dernier et ajoute Arnaud METAIS dans la boucle.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/03\/2025 09:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "203476": {
                    "id": "203476",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/04\/2025 09:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "203477": {
                    "id": "203477",
                    "fields": {
                        "field_description": "<p>CT avec Viviane semaine dernière. Pas de retour d'anomalie. Je clos la demande<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2025 09:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "203478": {
                    "id": "203478",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PRAT Viviane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/04\/2025 09:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "URBATYS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[MASSY] BRANCHEMENT EQUIPEMENTS A LA FTTH<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_contexte_d_urgence": {
            "name": "Contexte d'urgence",
            "type": "text_long",
            "value": "Cf mail du client en PJ."
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/04\/2025 09:03:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "202795": {
                    "id": "202795",
                    "fields": {
                        "field_ci_horodatage": "31\/03\/2025 09:45",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Relancer client afin de s'assurer que tout est ok et avoir un écrit dans ce sens."
                    }
                },
                "202796": {
                    "id": "202796",
                    "fields": {
                        "field_ci_horodatage": "31\/03\/2025 10:00",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Cf mail depuis sw-support."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/04\/2025 09:03:27"
        }
    },
    "272843": {
        "nid": 272843,
        "type": "tache",
        "title": "Tache - APAC 29 - 31\/03\/2025",
        "author_uid": 6406,
        "created": "2025-03-31 09:59:48",
        "changed": "2025-03-31 10:25:32",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-31 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-31 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "202799": {
                    "id": "202799",
                    "fields": {
                        "field_description": "<p>CT avec Vincent. Il m'indique qu'il y a une forte latence sur la Ftth, la navigation est ralentie. Les voyant de l'ONT sont tous verts sauf \"Etat\", idem sur le routeur Mikrotik. <u><strong>Je demande à AT de me remonter le graph des dernières heures&nbsp;de la latence et perte de paquet sur le lien afin de vérifier les éventuelles saturations.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/03\/2025 09:56",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "202801": {
                    "id": "202801",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/03\/2025 10:00",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "202808": {
                    "id": "202808",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/03\/2025 10:22",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "202810": {
                    "id": "202810",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/03\/2025 10:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202812": {
                    "id": "202812",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "31\/03\/2025 10:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202813": {
                    "id": "202813",
                    "fields": {
                        "field_description": "<p>Appel de Vincent, suite au redémarrage des équipements c'est bien de nouveau ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/03\/2025 10:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202814": {
                    "id": "202814",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BIROU Vincent (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/03\/2025 10:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "APAC 29"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>LENTEUR INTERNET - FTTH<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/03\/2025 10:25:10"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/03\/2025 10:25:10"
        },
        "questions_reponses": {
            "272844": {
                "nid": 272844,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - APAC 29 - 31\/03\/2025 - 31\/03\/2025 - 10:00",
                "author_uid": 26,
                "created": "2025-03-31 10:00:00",
                "changed": "2025-03-31 10:25:06",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - APAC 29 - 31\/03\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-03-31 10:00:00"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "APAC 29"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "202809": {
                            "id": "202809",
                            "fields": {
                                "field_qr_horodatage": "31\/03\/2025 10:20",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Il faut débrancher le routeur du réseau local et mettre un seul PC sur le routeur puis faire un test de débit.<\/p>\r\n\r\n<p>Je te remercie.<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "202800": {
                            "id": "202800",
                            "fields": {
                                "field_qr_horodatage": "31\/03\/2025 10:00",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : APAC 29<\/p>\r\n\r\n<p>Objet :&nbsp;<p>LENTEUR INTERNET - FTTH<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>31\/03\/2025 09:56 - BALBOT Iwan : <\/strong>CT avec Vincent. Il m'indique qu'il y a une forte latence sur la Ftth, la navigation est ralentie. Les voyant de l'ONT sont tous verts sauf \"Etat\", idem sur le routeur Mikrotik. <u><strong>Je demande à AT de me remonter le graph des dernières heures&nbsp;de la latence et perte de paquet sur le lien afin de vérifier les éventuelles saturations.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "202811": {
                            "id": "202811",
                            "fields": {
                                "field_qr_horodatage": "31\/03\/2025 10:24",
                                "field_qr_message": "<p>Salut Nico, c'est julie,<\/p>\r\n\r\n<p>Je ferme le ticket suite à redémarrage des équipements c'est bien ok.<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-03-31 10:24:19"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "274771": {
        "nid": 274771,
        "type": "tache",
        "title": "Tache - Terre Alternative - 08\/04\/2025",
        "author_uid": 7180,
        "created": "2025-04-08 16:41:15",
        "changed": "2025-04-09 09:30:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "204032": {
                    "id": "204032",
                    "fields": {
                        "field_description": "<p>Appel du 33625199818 Bidel Amaury<br \/>\r\n<br \/>\r\nCoupure internet observé depuis 30 minutes. Redemmarge ONT et routeur effectué? Voyant PON rouge fixe sur ONT.&nbsp;<br \/>\r\n<u><strong>Je demande à Actif telecom si il voit bien le lien fibre down car micro coupure semaine dernière et le lien était remonté rapidement.&nbsp;&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/04\/2025 16:40",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "204034": {
                    "id": "204034",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/04\/2025 16:41",
                        "field_description_auteur": "Yann"
                    }
                },
                "204156": {
                    "id": "204156",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/04\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "204160": {
                    "id": "204160",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/04\/2025 09:26",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "204165": {
                    "id": "204165",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/04\/2025 09:30",
                        "field_description_auteur": "Yann"
                    }
                },
                "204167": {
                    "id": "204167",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/04\/2025 09:30",
                        "field_description_auteur": "Yann"
                    }
                },
                "204169": {
                    "id": "204169",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/04\/2025 09:30",
                        "field_description_auteur": "Yann"
                    }
                },
                "204170": {
                    "id": "204170",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BIDEL Amaury (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/04\/2025 09:30",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Terre Alternative"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>COUPURE INTERNET&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/04\/2025 09:30:47"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/04\/2025 09:30:47"
        },
        "questions_reponses": {
            "274772": {
                "nid": 274772,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Terre Alternative - 08\/04\/2025 - 08\/04\/2025 - 16:41",
                "author_uid": 26,
                "created": "2025-04-08 16:41:26",
                "changed": "2025-04-09 09:30:33",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Terre Alternative - 08\/04\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-04-09 09:30:24"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Terre Alternative"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "204161": {
                            "id": "204161",
                            "fields": {
                                "field_qr_horodatage": "09\/04\/2025 09:24",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Le lien est a nouveau UP depuis 7h00, certainement des travaux.<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "204033": {
                            "id": "204033",
                            "fields": {
                                "field_qr_horodatage": "08\/04\/2025 16:41",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : TERRE ALTERNATIVE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>COUPURE INTERNET&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>08\/04\/2025 16:40 - CHASSIER Yann : <\/strong>Appel du 33625199818 Bidel Amaury<br \/>\r\n<br \/>\r\nCoupure internet observé depuis 30 minutes. Redemmarge ONT et routeur effectué? Voyant PON rouge fixe sur ONT.&nbsp;<br \/>\r\n<u><strong>Je demande à Actif telecom si il voit bien le lien fibre down car micro coupure semaine dernière et le lien était remonté rapidement.&nbsp;&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "204166": {
                            "id": "204166",
                            "fields": {
                                "field_qr_horodatage": "09\/04\/2025 09:29",
                                "field_qr_message": "<p>Top merci Nico, confirmation client tout est ok.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-04-09 09:30:29"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "276119": {
        "nid": 276119,
        "type": "tache",
        "title": "Tache - SA COOP PROFESSIONNELS ARTISANS BOIS - 14\/04\/2025",
        "author_uid": 7180,
        "created": "2025-04-14 15:11:19",
        "changed": "2025-04-14 15:59:19",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "204801": {
                    "id": "204801",
                    "fields": {
                        "field_description": "<p>Appel de romain chatelin, portabilité ce matin à 10h était prévu pour leur 3CX sortant CORIO&nbsp;vers BT.&nbsp;<br \/>\r\nCette demande de portabilité à été organisé en interne COPAB, nous n'avons pas de trace de demande de notre côté.&nbsp;<br \/>\r\nOuverture d'un ticket technique n°<strong>77817&nbsp;<\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/04\/2025 15:05",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "204808": {
                    "id": "204808",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/04\/2025 15:59",
                        "field_description_auteur": "Yann"
                    }
                },
                "204809": {
                    "id": "204809",
                    "fields": {
                        "field_description": "<p>Nous n'avons pas accès à suffisament d'information pour traiter la demande dont nous ne sommes pas à l'origine. Cloture du ticket de notre côté.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/04\/2025 15:56",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "204810": {
                    "id": "204810",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHATELAIN Romain (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/04\/2025 15:59",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SA COOP PROFESSIONNELS ARTISANS BOIS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>INCIDENT PORTABILITE 3CX CORIO &gt; BT&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/04\/2025 15:56:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/04\/2025 15:56:04"
        }
    },
    "303133": {
        "nid": 303133,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 04\/06\/2025",
        "author_uid": 7180,
        "created": "2025-06-04 09:53:54",
        "changed": "2025-10-06 11:26:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "218036": {
                    "id": "218036",
                    "fields": {
                        "field_description": "<p>Requête de Sophie Martin, <u><strong>elle demande à ce que l'adresse IP suivante&nbsp;192.168.1.101 soit exclue de la plage DHCP qui rentre en conflit&nbsp;avec son logiciel compta. Nico, peux-tu faire cela ?&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/06\/2025 09:48",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "218038": {
                    "id": "218038",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2025 09:54",
                        "field_description_auteur": "Yann"
                    }
                },
                "218048": {
                    "id": "218048",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2025 10:10",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "218069": {
                    "id": "218069",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2025 10:44",
                        "field_description_auteur": "Yann"
                    }
                },
                "218253": {
                    "id": "218253",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2025 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "218425": {
                    "id": "218425",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/06\/2025 08:52",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "218430": {
                    "id": "218430",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/06\/2025 09:22",
                        "field_description_auteur": "Yann"
                    }
                },
                "220505": {
                    "id": "220505",
                    "fields": {
                        "field_description": "<p>Passage du techniccien le jeudi 19 à 17h30,mais des travaux sont à&nbsp;effectuer, gaine a tirer par un électricien entre le compteur électrique et les bureaux de Sophie &amp; Magali.<br \/>\r\nAlexiadoit revenir vers nous&nbsp;pour reprogrammer un rdv fibre une fois les travaux effectués.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/06\/2025 10:20",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "222259": {
                    "id": "222259",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/07\/2025 10:34",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "222404": {
                    "id": "222404",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/07\/2025 12:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "224003": {
                    "id": "224003",
                    "fields": {
                        "field_description": "<p>Lié au passage de l'électricien pour préparer le tirage fibre. MV laissé sur le portable d'Alexia pour faire le point sur l'avancé des travaux.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2025 11:27",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224856": {
                    "id": "224856",
                    "fields": {
                        "field_description": "<p>Alexia est en semaine de congé. Point à faire semaine prochaine à son retour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/07\/2025 10:02",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "226041": {
                    "id": "226041",
                    "fields": {
                        "field_description": "<p>Tâche correlé aux déploiement, point prévu demain avec Alexia sur ces différents sujets.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/08\/2025 09:43",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "227666": {
                    "id": "227666",
                    "fields": {
                        "field_description": "<p>Point fait avec Alexia, tâche correlée avec le déploiement tirage fibre pontivy qui est en stand by suite&nbsp; prévision passage electricien.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/08\/2025 09:43",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "230177": {
                    "id": "230177",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 11:45",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "230189": {
                    "id": "230189",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 11:48",
                        "field_description_auteur": "Yann"
                    }
                },
                "230205": {
                    "id": "230205",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 12:10",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "234025": {
                    "id": "234025",
                    "fields": {
                        "field_description": "<p>Echange avec Alexia , toujours en attente du devis + passage electricien. Elle fait le point cette semaine et doit revenir vers nous au plus vite.&nbsp;<\/p>\r\n\r\n<p>Prévoir, sans doute, une relance semaine prochaine.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/10\/2025 09:11",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "234942": {
                    "id": "234942",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/10\/2025 11:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "234943": {
                    "id": "234943",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/10\/2025 11:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "234944": {
                    "id": "234944",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MARTIN Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/10\/2025 11:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PONTIVY]ADRESSE IP PLAGE DHCP&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/10\/2025 11:26:08"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "218439": {
                    "id": "218439",
                    "fields": {
                        "field_ci_horodatage": "06\/06\/2025 09:45",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Impossible pour Nico de bloquer l'ip pour l'instant suite au deploiement fibre, car nouveau routeur toujours attaché à l'adsl pour l'instant. Relance à faire après tirage fibre 19\/06 pour changer cela. "
                    }
                },
                "220506": {
                    "id": "220506",
                    "fields": {
                        "field_ci_horodatage": "24\/06\/2025 10:15",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Suivre en parallèle le déploiement de Pontivy Julie car tâche est lié au tirage de la fibre, exclusion de l'adresse IP impossible tant que la fibre n'est pas tirée. "
                    }
                },
                "224794": {
                    "id": "224794",
                    "fields": {
                        "field_ci_horodatage": "25\/07\/2025 12:30",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Faire point global site avec Alexia + sophie. "
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/10\/2025 11:26:08"
        },
        "questions_reponses": {
            "303134": {
                "nid": 303134,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - FUNE BRETAGNE - 04\/06\/2025 - 04\/06\/2025 - 09:54",
                "author_uid": 26,
                "created": "2025-06-04 09:54:12",
                "changed": "2025-10-06 11:26:05",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - FUNE BRETAGNE - 04\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-09-09 11:48:49"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "FUNE BRETAGNE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "218049": {
                            "id": "218049",
                            "fields": {
                                "field_qr_horodatage": "04\/06\/2025 10:09",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Je ne sais pas de quel site il s'agit<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "218426": {
                            "id": "218426",
                            "fields": {
                                "field_qr_horodatage": "06\/06\/2025 08:50",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Il y a une migration en cours vers FTTH, le nouveau routeur est rattaché à l'ADSL en service; je n'ai plus la possibilité de faire de modif sur l'ancien routeur. Je reçois le nouveau aujourd'hui, je l'envoie en suivant. Fais moi un retour pour que j'ai la QR visible.<\/p>\r\n\r\n<p>Merci<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "222260": {
                            "id": "222260",
                            "fields": {
                                "field_qr_horodatage": "02\/07\/2025 10:34",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>On en est où de cette FTTH ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "230178": {
                            "id": "230178",
                            "fields": {
                                "field_qr_horodatage": "09\/09\/2025 11:44",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Ok tiens moi au courant<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "230206": {
                            "id": "230206",
                            "fields": {
                                "field_qr_horodatage": "09\/09\/2025 12:10",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "218037": {
                            "id": "218037",
                            "fields": {
                                "field_qr_horodatage": "04\/06\/2025 09:54",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : FUNE BRETAGNE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>ADRESSE IP PLAGE DHCP&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>04\/06\/2025 09:48 - CHASSIER Yann : <\/strong>Requête de Sophie Martin, <u><strong>elle demande à ce que l'adresse IP suivante&nbsp;192.168.1.101 soit exclue de la plage DHCP qui rentre en conflit&nbsp;avec son logiciel compta. Nico, peux-tu faire cela ?&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "218070": {
                            "id": "218070",
                            "fields": {
                                "field_qr_horodatage": "04\/06\/2025 10:43",
                                "field_qr_message": "<p>Site de Pontivy !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "218431": {
                            "id": "218431",
                            "fields": {
                                "field_qr_horodatage": "06\/06\/2025 09:20",
                                "field_qr_message": "<p>Salut nico,&nbsp;<br \/>\r\nOk ça marche, je te ferais un retour après le 19 juin, après tirage fibre.&nbsp;<br \/>\r\n<br \/>\r\nBonne journée !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "222405": {
                            "id": "222405",
                            "fields": {
                                "field_qr_horodatage": "03\/07\/2025 12:40",
                                "field_qr_message": "<p>Saut Nico,<\/p>\r\n\r\n<p>Travaux côté client&nbsp; un éléc doit passer une gaine en partie privative ..&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-10-06 11:26:02"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "304077": {
        "nid": 304077,
        "type": "tache",
        "title": "Tache - GLOAGUEN COUVERTURE - 16\/06\/2025",
        "author_uid": 7180,
        "created": "2025-06-16 12:36:36",
        "changed": "2025-06-17 14:26:34",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-16 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "219427": {
                    "id": "219427",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Internet, , 0298741539<br \/>\r\n<br \/>\r\nEchange avec Mr Pétillon, le wifi n'apparait pas dans les réseaux disponibles concernant le routeur ZYXEL.<br \/>\r\nUn réseau se nommant \"Wifi 5G\" est visible, mais lors d'une tentative de connexion cela affiche \"réseau non disponible\".&nbsp;<font><font>&nbsp;<br \/>\r\nJe demande à Mr Pétillon d'accèder au panneau de configuration depuis le&nbsp;<\/font><\/font><a href=\"http:\/\/192.168.1.1\/\" target=\"_self\"><strong><font><font>192.168.1.1<\/font><\/font><\/strong><\/a><font><font>&nbsp;pour vérifier que tout est ok dans les paramètres\/configurations wifi mais il ne dispose&nbsp;pas de l'admin + mdp. Tentative avec \"admin\" puis \"1234\" non reconnu.<strong><u> Nico, tu aurais l'admin et le mdp par défaut à nous communiquer ?&nbsp;<\/u><\/strong><\/font><\/font><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/06\/2025 12:30",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "219430": {
                    "id": "219430",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/06\/2025 12:36",
                        "field_description_auteur": "Yann"
                    }
                },
                "219438": {
                    "id": "219438",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/06\/2025 14:18",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "219480": {
                    "id": "219480",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/06\/2025 17:08",
                        "field_description_auteur": "Yann"
                    }
                },
                "219490": {
                    "id": "219490",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "219507": {
                    "id": "219507",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2025 09:38",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "219582": {
                    "id": "219582",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2025 12:07",
                        "field_description_auteur": "Yann"
                    }
                },
                "219602": {
                    "id": "219602",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2025 13:43",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "219605": {
                    "id": "219605",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2025 14:25",
                        "field_description_auteur": "Yann"
                    }
                },
                "219607": {
                    "id": "219607",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2025 14:26",
                        "field_description_auteur": "Yann"
                    }
                },
                "219608": {
                    "id": "219608",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/06\/2025 14:26",
                        "field_description_auteur": "Yann"
                    }
                },
                "219609": {
                    "id": "219609",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PETILLON  Alexandre (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2025 14:26",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GLOAGUEN COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>ROUTEUR ZYXEL - WIFI NON DISPONIBLE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/06\/2025 14:26:16"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/06\/2025 14:26:16"
        },
        "questions_reponses": {
            "304078": {
                "nid": 304078,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - GLOAGUEN COUVERTURE - 16\/06\/2025 - 16\/06\/2025 - 12:36",
                "author_uid": 26,
                "created": "2025-06-16 12:36:49",
                "changed": "2025-06-17 14:26:12",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - GLOAGUEN COUVERTURE - 16\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-17 14:25:46"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "GLOAGUEN COUVERTURE"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "219439": {
                            "id": "219439",
                            "fields": {
                                "field_qr_horodatage": "16\/06\/2025 14:16",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>C'est une config à distance, on ne peux&nbsp;pas entrer dans le routeur en local;<\/p>\r\n\r\n<p><br \/>\r\nLe mdp du wifi&nbsp;est derrière le routeur.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "219508": {
                            "id": "219508",
                            "fields": {
                                "field_qr_horodatage": "17\/06\/2025 09:33",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Les réseaux étaient désactivés via le bouton sur le routeur, je les ai réactivé à distance, normalement c'est bon.<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "219603": {
                            "id": "219603",
                            "fields": {
                                "field_qr_horodatage": "17\/06\/2025 13:40",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>J'ai mis gy52DkPnn sur le réseau GLOAGUEN ça doit fonctionner<\/p>\r\n\r\n<p>Tiens moi au courant stp<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "219429": {
                            "id": "219429",
                            "fields": {
                                "field_qr_horodatage": "16\/06\/2025 12:36",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : GLOAGUEN COUVERTURE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>ROUTEUR ZYXEL - WIFI NON DISPONIBLE&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>16\/06\/2025 12:30 - CHASSIER Yann : <\/strong>Ligne : Actif Telecom, Internet, , 0298741539<br \/>\r\n<br \/>\r\nEchange avec Mr Pétillon, le wifi n'apparait pas dans les réseaux disponibles concernant le routeur ZYXEL.<br \/>\r\nUn réseau se nommant \"Wifi 5G\" est visible, mais lors d'une tentative de connexion cela affiche \"réseau non disponible\".&nbsp;<font><font>&nbsp;<br \/>\r\nJe demande à Mr Pétillon d'accèder au panneau de configuration depuis le&nbsp;<\/font><\/font><a href=\"http:\/\/192.168.1.1\/\" target=\"_self\"><strong><font><font>192.168.1.1<\/font><\/font><\/strong><\/a><font><font>&nbsp;pour vérifier que tout est ok dans les paramètres\/configurations wifi mais il ne dispose&nbsp;pas de l'admin + mdp. Tentative avec \"admin\" puis \"1234\" non reconnu.<strong><u> Nico, tu aurais l'admin et le mdp par défaut à nous communiquer ?&nbsp;<\/u><\/strong><\/font><\/font><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "219481": {
                            "id": "219481",
                            "fields": {
                                "field_qr_horodatage": "16\/06\/2025 16:57",
                                "field_qr_message": "<p>Ok ! En PJ Les réseaux Wifi disponibles qui apparaissent, le client à essayer tout les réseaux avec la clé&nbsp;wifi à l'arrière du routeur ZYXEL, mais aucun ne le reconnait. Logiquement ça devrait être le réseau Wifi \"defaultWIFI-5GHz\" ?&nbsp;Possible de modifier la clé WIFI de ton côté, peut-être que le soucis vient de la ?&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "219583": {
                            "id": "219583",
                            "fields": {
                                "field_qr_horodatage": "17\/06\/2025 12:05",
                                "field_qr_message": "<p>Nico,&nbsp;<br \/>\r\n<br \/>\r\nJ'ai refait un test avec la cliente,&nbsp; même message d'erreur \"impossible de se connecter\". Je lui ai fait rentrer à 3 fois le mdp pour être sur.<br \/>\r\nNouvelle recherche réseau, pas de nouveau point d'accès qui apparait également. Je te met en PJ ceux qui apparaissent, mais ce sont les mêmes depuis hier ?&nbsp;&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "219606": {
                            "id": "219606",
                            "fields": {
                                "field_qr_horodatage": "17\/06\/2025 14:25",
                                "field_qr_message": "<p>On est tout bon, merci nico !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-17 14:26:09"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "304169": {
        "nid": 304169,
        "type": "tache",
        "title": "Tache - OUEST UP - 17\/06\/2025",
        "author_uid": 6406,
        "created": "2025-06-17 15:59:50",
        "changed": "2025-06-19 09:18:48",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "219651": {
                    "id": "219651",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Commercial 1 - Fred (0757498120). CT avec M. BRELIVET (0757498120). Il m'indique que le débit est très fortement relenti sur la Ftth. Je contacte IBS, Antoine vérifie le Pfsense. Il revient vers moi<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2025 15:52",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "219659": {
                    "id": "219659",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2025 16:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "219660": {
                    "id": "219660",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2025 16:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "219879": {
                    "id": "219879",
                    "fields": {
                        "field_description": "<p>CT avec Yvan qui est sur le site de St Divy. Il m'indique après test de débit qu'il a 8,5 Mbs en entrant et 9 Mbs en sortie. Il est connecté en Wifi. Je recontacte IBS qui va rappeler Yvan ou Frédéric sur site.&nbsp;&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/06\/2025 16:45",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "219901": {
                    "id": "219901",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/06\/2025 09:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "219902": {
                    "id": "219902",
                    "fields": {
                        "field_description": "<p>Maxime d'IBS indique que le débit s'est amélioré après redémarrage du switch. Ils von t le changer mercredi 25\/06\/25.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2025 09:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "219903": {
                    "id": "219903",
                    "fields": {
                        "field_description": "Une notification a été envoyée à EVENNOU Yvan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/06\/2025 09:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "OUEST UP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[SAINT DIVY] - FORTES LENTEUR INTERNET<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/06\/2025 09:17:40"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "IBS"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/06\/2025 09:17:40"
        },
        "questions_reponses": {
            "304182": {
                "nid": 304182,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - OUEST UP - 17\/06\/2025 - 17\/06\/2025 - 16:27",
                "author_uid": 26,
                "created": "2025-06-17 16:27:59",
                "changed": "2025-06-17 16:28:29",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - OUEST UP - 17\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-17 16:27:59"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "OUEST UP"
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "219658": {
                            "id": "219658",
                            "fields": {
                                "field_qr_horodatage": "17\/06\/2025 16:27",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : OUEST UP<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[SAINT DIVY] - FORTES LENTEUR INTERNET<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>17\/06\/2025 15:52 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Commercial 1 - Fred (0757498120). CT avec M. BRELIVET (0757498120). Il m'indique que le débit est très fortement relenti sur la Ftth. Je contacte IBS, Antoine vérifie le Pfsense. Il revient vers moi<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "219661": {
                            "id": "219661",
                            "fields": {
                                "field_qr_horodatage": "17\/06\/2025 16:28",
                                "field_qr_message": "<p>Erreur dsl<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-17 16:28:12"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "304618": {
        "nid": 304618,
        "type": "tache",
        "title": "Tache - GROUPE VERT - 19\/06\/2025",
        "author_uid": 27,
        "created": "2025-06-19 11:34:48",
        "changed": "2025-06-19 15:34:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "219959": {
                    "id": "219959",
                    "fields": {
                        "field_description": "<p>Mail de WT à la cliente avec IBS et moi même dans la boucle pour échanger sur un souci de VPN.<\/p>\r\n\r\n<p>CT avec Kilian, il m'explique qu'ils ont demandés à IBS de monter un VPN dédié aux DECT entre DA Plouf et Netvime Lorient. En effet la borne maître est à Plouf pour les DECT de Lorient. Le souci étant qu'à l'heure actuelle les DECT de Lorient ne fonctionnent pas si ce VPN passe par la fibre, le seul moyen de le faire fonctionner est de passer par la 4G.&nbsp;<\/p>\r\n\r\n<p>CT avec Maxime d'IBS, il m'indique que dans un 1ier temps il va demander à Véronique de redémarrer le routeur fibre sur la pause déj et que si toujours souci il reviendra vers moi afin que cela puisse être revu côté opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2025 11:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "220050": {
                    "id": "220050",
                    "fields": {
                        "field_description": "<p>Le routeur FTTH a été redémarré ce midi. Mail d'IBS pour indiquer que tout serait ok. Je demande donc confirmation que le redémarrage du routeur FTTH a permis de résoudre le souci.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2025 15:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "220053": {
                    "id": "220053",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/06\/2025 15:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "220054": {
                    "id": "220054",
                    "fields": {
                        "field_description": "<p>Maxime me confirme que c'est bien ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2025 15:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "220055": {
                    "id": "220055",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Olcomendy Laura (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/06\/2025 15:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE VERT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[NETVIME] SOUCI VPN DEDIE DECT ENTRE DA ET NETVIME<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/06\/2025 15:33:42"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/06\/2025 15:33:42"
        }
    },
    "307907": {
        "nid": 307907,
        "type": "tache",
        "title": "Tache - Labous Plombelec - 08\/07\/2025",
        "author_uid": 6406,
        "created": "2025-07-08 10:43:43",
        "changed": "2025-07-08 10:43:43",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "223224": {
                    "id": "223224",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Loïc LABOUS (0298614123). Ligne : Coriolis, Internet, Internet Landivisiau, 0298611977. CT avec Carole qui m'indique ne pas pouvoir se connecter à sa boite mail. Elle a un message d'erreur indiquant \"Erreur de connexion au serveur de stockage\". Je la renvoie vers le prestataire de boite mail, sa collègue Marion parvient à se connecter depuis Lanhouarneau.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/07\/2025 10:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "223226": {
                    "id": "223226",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LABOUS Loïc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/07\/2025 10:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Labous Plombelec"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LANDIVISIAU] - PROBLEME D'ACCES AU SERVEUR DE STOCKAGE MAIL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/07\/2025 10:32:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Autres"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/07\/2025 10:32:49"
        }
    },
    "309971": {
        "nid": 309971,
        "type": "tache",
        "title": "Tache - SYSTEME IMMO - 23\/07\/2025",
        "author_uid": 7180,
        "created": "2025-07-23 16:22:29",
        "changed": "2025-07-25 11:58:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "224658": {
                    "id": "224658",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de Mr&nbsp;LEBREVELEC (0222900155), il vient de tester le debit de la fibre bouygues à l'agence car Fabienne constate de grosse lenteur depuis plusieurs semaines. Pas mise à jour serveur effecuté sur site.<br \/>\r\n&nbsp;<\/p>\r\n\r\n<p><strong>98 mbps en résultant via speedtest.&nbsp;<\/strong><br \/>\r\n<strong>Nico, tu constates quelque chose d'anormale niveau debit sur ce lien Ftth bouygues ?<\/strong>&nbsp;<br \/>\r\n&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/07\/2025 16:17",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224660": {
                    "id": "224660",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/07\/2025 16:22",
                        "field_description_auteur": "Yann"
                    }
                },
                "224674": {
                    "id": "224674",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/07\/2025 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "224676": {
                    "id": "224676",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/07\/2025 09:48",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "224678": {
                    "id": "224678",
                    "fields": {
                        "field_description": "<p>MV laissé sur le portable de Mme Lebrevelec, l'invitant à me rappeler.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/07\/2025 10:30",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224683": {
                    "id": "224683",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/07\/2025 10:44",
                        "field_description_auteur": "Yann"
                    }
                },
                "224777": {
                    "id": "224777",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/07\/2025 11:58",
                        "field_description_auteur": "Yann"
                    }
                },
                "224778": {
                    "id": "224778",
                    "fields": {
                        "field_description": "<p>Point fait avec Mr Lebrevelec <strong>(06.83.70.80.43),&nbsp;<\/strong>je lui indiquede faire un test en sorti du routeur directement en Rj45, pour mesurer le débit avec switch, et de vérifier les rj45 également si ils ne sont pas en 10mbs. Il repasse en fin&nbsp; du mois d'Aout, après vacance, pour réaliser les tests.&nbsp;<br \/>\r\nFin de tâche jusqu'à mise à jour si nécessaire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2025 11:06",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224779": {
                    "id": "224779",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LEBREVELEC Fabienne (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2025 11:58",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYSTEME IMMO"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEBIT FIBRE FAIBLE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/07\/2025 11:06:41"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/07\/2025 11:06:41"
        },
        "questions_reponses": {
            "309972": {
                "nid": 309972,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SYSTEME IMMO - 23\/07\/2025 - 23\/07\/2025 - 16:22",
                "author_uid": 26,
                "created": "2025-07-23 16:22:39",
                "changed": "2025-07-24 10:44:04",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SYSTEME IMMO - 23\/07\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-07-24 00:30:20"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SYSTEME IMMO"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "224677": {
                            "id": "224677",
                            "fields": {
                                "field_qr_horodatage": "24\/07\/2025 09:46",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Le débit de moins de 100Mb c'est parceque le réseau n'est pas adapté pour plus, cablage ou switch en&nbsp;10\/100Mb.<\/p>\r\n\r\n<p>Si le client se met derrière le routeur directement avec un cable adapté il va avoir plus.<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "224659": {
                            "id": "224659",
                            "fields": {
                                "field_qr_horodatage": "23\/07\/2025 16:22",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SYSTEME IMMO<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEBIT FIBRE FAIBLE&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>23\/07\/2025 16:17 - CHASSIER Yann : <\/strong>Appel téléphonique de Mr&nbsp;LEBREVELEC (0222900155), il vient de tester le debit de la fibre bouygues à l'agence car Fabienne constate de grosse lenteur depuis plusieurs semaines. Pas mise à jour serveur effecuté sur site.<br \/>\r\n&nbsp;<br\/>\r\n\r\n<strong>98 mbps en résultant via speedtest.&nbsp;<\/strong><br \/>\r\n<strong>Nico, tu constates quelque chose d'anormale niveau debit sur ce lien Ftth bouygues ?<\/strong>&nbsp;<br \/>\r\n&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "224684": {
                            "id": "224684",
                            "fields": {
                                "field_qr_horodatage": "24\/07\/2025 10:43",
                                "field_qr_message": "<p>Nico,&nbsp;<br \/>\r\nOk, merci pour ton retour, je transmet l'info. Bonne journée !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-07-24 10:43:32"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "316589": {
        "nid": 316589,
        "type": "tache",
        "title": "Tache - URBATYS - 13\/08\/2025",
        "author_uid": 7180,
        "created": "2025-08-13 17:08:44",
        "changed": "2025-08-18 15:49:49",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "226570": {
                    "id": "226570",
                    "fields": {
                        "field_description": "<p>Mr Nicolas Moelo apparait sous le nom de Laurent fabien, lors d'un appel vers le site de Quimper.&nbsp;<br \/>\r\nVérification à faire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/08\/2025 17:02",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "226603": {
                    "id": "226603",
                    "fields": {
                        "field_description": "<p>Vérificiation effectué, je pense que Mr Moelo utilise l'extension de Mr Laurent (parti depuis). Programmation de renvoie de Qur code lundi pour que Mr Moelo puise se connecter à son extension.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/08\/2025 11:19",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "226901": {
                    "id": "226901",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/08\/2025 15:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "226902": {
                    "id": "226902",
                    "fields": {
                        "field_description": "<p>CT avec Viviane, souci trouvé, dans le carnet de contact le n° apparaissait sous Laurent ALAIN et Moelo Nicolas&nbsp;&nbsp;<a _ngcontent-ng-c250304650=\"\" id=\"contactMobileBtn\">0674660370&nbsp;<\/a><\/p>\r\n\r\n<p>J'ai donc supprimé le doublon de contact qui avait été créé.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/08\/2025 15:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "226903": {
                    "id": "226903",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PRAT Viviane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/08\/2025 15:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "URBATYS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>UTILISATEUR NICOLAS MOELO 3CX APPARAIT SOUS LAURENT LORS DE L'APPEL POSTE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/08\/2025 15:43:44"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/08\/2025 15:43:44"
        }
    },
    "321286": {
        "nid": 321286,
        "type": "tache",
        "title": "Tache - SAS MENUISERIE BRETONNE - 03\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-03 17:18:31",
        "changed": "2025-09-23 17:25:56",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "229447": {
                    "id": "229447",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Internet, Fibre Pro, 210_0. CT avec M. Gael TRANCHANT de Corona Informatique (0757764524). Il demande à ce que le protocole DHCP soit levé sur le routeur. Il me précise la MAC du routeur : 5CE8C99A38A. Attendre son rappel pour passer en mode bridge.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/09\/2025 17:06",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229554": {
                    "id": "229554",
                    "fields": {
                        "field_description": "<p>CT avec Gaël TRANCHANT. Il va changer le FW jeudi prochain, il a besoin d'un pool de 5 IP supplémentaires. L'opération a un coût et le routeur sur site doit pouvoir gérer le pool d'IP supplémentaire. Je vérifie auprès de Coriolis. Techniquement, le routeur peut être passé en mode bridge et gérer les IP supplémentaires.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/09\/2025 12:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "229929": {
                    "id": "229929",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis qui m'indique ne pas avoir le tartif du pool d'IP ni sur le réengagement. Voir avec le service commercial<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/09\/2025 11:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230100": {
                    "id": "230100",
                    "fields": {
                        "field_description": "<p>Je relance le responsable commercial ce jour. Je lui laisse un MV demandant de me recontacter<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 09:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230374": {
                    "id": "230374",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis. Le service est en option à 28 € HT\/mois sur la Ftth. Un formulaire est à remplir au préalable avec le bon de commande. Je laisse un MV a Guillaume pour rappel<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 17:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230461": {
                    "id": "230461",
                    "fields": {
                        "field_description": "<p>CT avec M. TRANCHANT, je lui indique que lees 5 IP ne seront pas disponibles demain. Aucune conséquences, il va conserver les configurations initiales. J'ai également tenté d'avoir Guillaume MIGNON mais sans succes.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2025 10:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230475": {
                    "id": "230475",
                    "fields": {
                        "field_description": "<p>CT avec Guillaome. Je lui indique le tarif et le fait que l'option ne soit pas réengageante. Il fait le point avec son informaticien et reviens vers moi<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2025 11:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "231264": {
                    "id": "231264",
                    "fields": {
                        "field_description": "<p>CT avec Guillaume. Pas eu de rappel de son prestataire. Nous convenons d'un rappel fin de semaine prochaine<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2025 09:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "232453": {
                    "id": "232453",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/09\/2025 17:25",
                        "field_description_auteur": "Yann"
                    }
                },
                "232454": {
                    "id": "232454",
                    "fields": {
                        "field_description": "<p>Vu avec Guillaume, pas d'impératif sur les IP donc en stand by complet. fermeture de la demande et lancement de l'étude de notre côté.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/09\/2025 17:24",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "232455": {
                    "id": "232455",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MIGNON Guillaume (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/09\/2025 17:25",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS MENUISERIE BRETONNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE 5 IP SUPPLEMENTAIRES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/09\/2025 17:24:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "229938": {
                    "id": "229938",
                    "fields": {
                        "field_ci_horodatage": "08\/09\/2025 11:15",
                        "field_ci_gestionnaire": "Iwan BALBOT",
                        "field_ci_commentaire": "Contact sur l'agence de Rouen. Alexis LE TOURNEL 0609455555"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/09\/2025 17:24:21"
        }
    },
    "328631": {
        "nid": 328631,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 13\/10\/2025",
        "author_uid": 27,
        "created": "2025-10-13 15:06:18",
        "changed": "2025-11-03 14:48:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-11-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "236063": {
                    "id": "236063",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de ARNAUD FINETTE (0603323663).<br \/>\r\nLigne : Cybera, Internet, 411_03<\/p>\r\n\r\n<p>Le 06\/10 au matin coupure internet à 8h30 environ - le back up n'a pas pris en auto le relais, Mr FINETTE a du redémarrer le pare feu et le routeur pour qu'il récupère internet. Voir avec CYBERA ce qu'il en est de cette coupure et pourquoi pas pris en auto.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/10\/2025 15:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236080": {
                    "id": "236080",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/10\/2025 15:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "236081": {
                    "id": "236081",
                    "fields": {
                        "field_description": "<p>Mail au support de CYBERA pour avoir les explications.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/10\/2025 15:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236198": {
                    "id": "236198",
                    "fields": {
                        "field_description": "<p>Appel à CYBERA pour relance. J'ai Lydie en ligne qui fait le point avec leur support technique afin de m'apporter un retour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/10\/2025 10:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "236387": {
                    "id": "236387",
                    "fields": {
                        "field_description": "<p>CT avec CYBERA - J'ai Nesrine en ligne. Elle voit bien une coupure de 7h à 9h - FTTO - elle constate que la 4G a pris le relais une fois le redémarrage du MR600 fait donc pas en auto effectivement, point en interne de son côté, elle revient vers moi dès point fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/10\/2025 10:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236692": {
                    "id": "236692",
                    "fields": {
                        "field_description": "<p>CT avec Cyrim W de CYBERA qui m'indique être sur le sujet car à l'heure actuelle il ne voit pas la sim de back up remonter dans le routeur. Il creuse donc le sujet et revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2025 09:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236827": {
                    "id": "236827",
                    "fields": {
                        "field_description": "<p>Mail à Cyril W suite à notre CT de vendredi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/10\/2025 10:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "237386": {
                    "id": "237386",
                    "fields": {
                        "field_description": "<p>CT hier avec Cyril W de CYBERA. Ils ont prévu de caler un moment avec le client pour faire un redémarrage des équipements. Il nous tient informé lorsque cela sera ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/10\/2025 12:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "238123": {
                    "id": "238123",
                    "fields": {
                        "field_description": "<p>Relance de Cyril ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/10\/2025 09:19",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "238781": {
                    "id": "238781",
                    "fields": {
                        "field_description": "<p>Relance à CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/11\/2025 14:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "238783": {
                    "id": "238783",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/11\/2025 14:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "238784": {
                    "id": "238784",
                    "fields": {
                        "field_description": "<p>Retour de Cyril,&nbsp;un reboot du MR600 a permis la reconnexion de la 4G de secours.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/11\/2025 14:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "238785": {
                    "id": "238785",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/11\/2025 14:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>COUPURE @ LE 06\/10 - BACK UP PAS AUTO&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/11\/2025 14:48:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "236388": {
                    "id": "236388",
                    "fields": {
                        "field_ci_horodatage": "15\/10\/2025 10:00",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Nesrine ne voit pas le draytek de son côté donc comme s'il était mal installé à l'instant T à minima, elle fait un point avec Cyril W et revient vers moi."
                    }
                },
                "237387": {
                    "id": "237387",
                    "fields": {
                        "field_ci_horodatage": "23\/10\/2025 12:00",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Relancer Cyril W sur le back up auto du client."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/11\/2025 14:48:28"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        }
    },
    "334889": {
        "nid": 334889,
        "type": "tache",
        "title": "Tache - GAUTHIER DIFFUSION - 20\/10\/2025",
        "author_uid": 27,
        "created": "2025-10-20 15:13:48",
        "changed": "2025-10-24 11:15:35",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "236912": {
                    "id": "236912",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Internet, Internet Fibre Actif Télécom, 0254053_01<\/p>\r\n\r\n<p>Mail du presta informatique (cf PJ) pour indiquer qu'il y a un souci de VPN pour un utilisateur suite à la migration sur l'accès FTTH AT.<\/p>\r\n\r\n<p>Ouverture d'un ticket opérateur afin de vérifier côté conf routeur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/10\/2025 15:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236914": {
                    "id": "236914",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/10\/2025 15:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "236956": {
                    "id": "236956",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/10\/2025 16:53",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "236997": {
                    "id": "236997",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/10\/2025 10:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "237020": {
                    "id": "237020",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/10\/2025 12:15",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "237046": {
                    "id": "237046",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/10\/2025 15:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "237157": {
                    "id": "237157",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/10\/2025 08:44",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "237225": {
                    "id": "237225",
                    "fields": {
                        "field_description": "<p>Demande infos précises au presta AMI pour que cela puisse être paramétré.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/10\/2025 11:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "237251": {
                    "id": "237251",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/10\/2025 14:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "237304": {
                    "id": "237304",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2025 09:05",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "237365": {
                    "id": "237365",
                    "fields": {
                        "field_description": "<p>L’opérateur a redirigé le port UDP 25430 vers le&nbsp;192.168.1.10&nbsp;<\/p>\r\n\r\n<p>Je fais un mail au presta info afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/10\/2025 11:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "237691": {
                    "id": "237691",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/10\/2025 11:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "237701": {
                    "id": "237701",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/10\/2025 11:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "237702": {
                    "id": "237702",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RIVAYRAND Alexandrine (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/10\/2025 11:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GAUTHIER DIFFUSION"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SOUCI VPN<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/10\/2025 11:10:15"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/10\/2025 11:10:15"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "questions_reponses": {
            "334890": {
                "nid": 334890,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - GAUTHIER DIFFUSION - 20\/10\/2025 - 20\/10\/2025 - 15:15",
                "author_uid": 27,
                "created": "2025-10-20 15:15:53",
                "changed": "2025-10-24 11:10:11",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - GAUTHIER DIFFUSION - 20\/10\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-10-22 14:38:56"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "GAUTHIER DIFFUSION"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "236957": {
                            "id": "236957",
                            "fields": {
                                "field_qr_horodatage": "20\/10\/2025 16:50",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>On ne m'a rien indiquer pour les paramétrage de l'accès. Ce n'est pas moi qui vais savoir, c'est au presta info de me dire.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "237021": {
                            "id": "237021",
                            "fields": {
                                "field_qr_horodatage": "21\/10\/2025 12:14",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Oui c'est ça<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "237158": {
                            "id": "237158",
                            "fields": {
                                "field_qr_horodatage": "22\/10\/2025 08:40",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>ça doit être une redirection j'imagine&nbsp;mais vers quel IP locale ? Le mystère reste entier, un vrai jeu de piste...C'est à lui de dire clairement ce qui doit être mis en place.<\/p>\r\n\r\n<p>Bonne journée.<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "237305": {
                            "id": "237305",
                            "fields": {
                                "field_qr_horodatage": "23\/10\/2025 09:00",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Je&nbsp;redirige le port UDP 25430 vers le&nbsp;192.168.1.10 si c'est bien ce que je comprends mais c'est pas&nbsp;compliqué de faire la demande clairement au lieu de faire perdre du temps a tout le monde dont le client. C'est clairement intentionnel.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "236913": {
                            "id": "236913",
                            "fields": {
                                "field_qr_horodatage": "20\/10\/2025 15:13",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : GAUTHIER DIFFUSION<\/p>\r\n\r\n<p>Objet :&nbsp;<p>SOUCI VPN<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>20\/10\/2025 15:13 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Internet, Internet Fibre Actif Télécom, 0254053_01<br\/>\r\n\r\nMail du presta informatique (cf PJ) pour indiquer qu'il y a un souci de VPN pour un utilisateur suite à la migration sur l'accès FTTH AT.<br\/>\r\n\r\nOuverture d'un ticket opérateur afin de vérifier côté conf routeur.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "236915": {
                            "id": "236915",
                            "fields": {
                                "field_qr_horodatage": "20\/10\/2025 15:13",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Mail du presta info pour m'indiquer que depuis la migration vers ton accès un utilisateur en VPN semble bloqué.<\/p>\r\n\r\n<p>\"<em>Il y a une liaison OpenVPN entre Auch et Mirande.<\/em><\/p>\r\n\r\n<p><em>Mirande IP : 80.13.130.149&nbsp;<\/em><\/p>\r\n\r\n<p><em>Port OpenVPN&nbsp; : 25430 UDP<\/em><\/p>\r\n\r\n<p><em>Auch IP : 109.190.186.101<\/em><\/p>\r\n\r\n<p><em>Il doit y avoir une règle à mettre en place dans votre routeur je pense afin que la liaison soit rétablie ? Sécurisation des accès.<\/em>\"<\/p>\r\n\r\n<p>Peux tu m'indiquer ce qu'il en est pour toi ?&nbsp;<\/p>\r\n\r\n<p>Merci !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "236998": {
                            "id": "236998",
                            "fields": {
                                "field_qr_horodatage": "21\/10\/2025 10:05",
                                "field_qr_message": "<p>Nico, voici le retour du presta, donc la même chose ...<\/p>\r\n\r\n<p>Mirande IP Public&nbsp;80.13.130.149&nbsp;&nbsp;se connecte sur Auch&nbsp;IP Public 109.190.186.101&nbsp;par OpenVPN Port&nbsp;25430 UDP.<\/p>\r\n\r\n<p>Est ce que l'ip publique d'Auch est bien la&nbsp;109.190.186.101 pour toi ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "237047": {
                            "id": "237047",
                            "fields": {
                                "field_qr_horodatage": "21\/10\/2025 15:35",
                                "field_qr_message": "<p>Ok, donc si je comprend bien il y a un port à ouvrir au vu du mail ?<\/p>\r\n\r\n<p><em>Port OpenVPN&nbsp; : 25430 UDP<\/em><\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "237252": {
                            "id": "237252",
                            "fields": {
                                "field_qr_horodatage": "22\/10\/2025 14:38",
                                "field_qr_message": "<p>Voila le seul retour que j'ai eu à l'instant :&nbsp;En local le GDIFF-Serveur est sur l'IP 192.168.1.10&nbsp;<\/p>\r\n\r\n<p>Je ne sais pas si cela va être sufissant ...<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-10-24 11:10:08"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "335878": {
        "nid": 335878,
        "type": "tache",
        "title": "Tache - SELARL LE JEUNE LE BALLER - NGON KESSENG - 22\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-22 09:19:13",
        "changed": "2025-10-22 09:51:21",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "237163": {
                    "id": "237163",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Yannick TABORE (0298997108). Ligne : Cybera, Internet, IP-241205-131054. Il leur est impossible de se connecter aux boites mail. Le routeur est OK. Le lien est bien sur la fibre donc pas de problème de ce coté. A 9h12,le firewall tombe comme s'il y avait eu une coupure électrique de celui ci sur site. Un équipement a du être redémarré sur place. Impossible de les joindre le temps que le lien remonte.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/10\/2025 09:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "237180": {
                    "id": "237180",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/10\/2025 09:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "237181": {
                    "id": "237181",
                    "fields": {
                        "field_description": "<p>CT avec Mr TABORE Yannick, afin de savoir qui a redémarré le firewall, il m'indique avoir redémarré toute la baie et depuis c'est ok. Je lui indique que pour la prochaine fois le surtout pas redémarrer la baie au complet mais au besoin simplement l'ONT.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/10\/2025 09:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "237182": {
                    "id": "237182",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE JEUNE-LE BALLER Julie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/10\/2025 09:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SELARL LE JEUNE LE BALLER - NGON KESSENG"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[HELGOAT] - RALENTISSEMENT INTERNET<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/10\/2025 09:42:42"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/10\/2025 09:42:42"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        }
    },
    "336029": {
        "nid": 336029,
        "type": "tache",
        "title": "Tache - ETOILE BLEUE - 24\/10\/2025",
        "author_uid": 27,
        "created": "2025-10-24 09:53:26",
        "changed": "2025-10-24 11:24:05",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "237643": {
                    "id": "237643",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Johann L'HOSTIS (0659020874) et Thibaud de Volstage qui sont sur le site de LANDERNEAU pour l'installation de la vidéosurveillance. Besoin d'ouverture de ports.<\/p>\r\n\r\n<p>Ouvertures de port : 33000 &amp; 34000 &gt; Thibaud a un doute donc va me confirmer ceux ci par mail.<\/p>\r\n\r\n<p>MAC des caméras : il va me faire un écrit.<\/p>\r\n\r\n<p>168.3.3.200 &gt; vidéo surveillance<\/p>\r\n\r\n<p>Contact : 06.80.45.56.64 - Volstage - Thibaud&nbsp;<\/p>\r\n\r\n<p>Donc attente de son écrit afin de faire la demande à CYBERA en urgence car le tech Thibaud est sur site pour l'installation.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/10\/2025 09:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "237657": {
                    "id": "237657",
                    "fields": {
                        "field_description": "<p>Retour des éléments par mail, je fais suivre la demande de suite par téléphone + mail à CYBERA - Aminatou triate de suite la demande.<\/p>\r\n\r\n<ul>\r\n\t<li>MAC: fc:5f:49:cc:b1:4d<\/li>\r\n\t<li>Ip: 192.168.3.200<\/li>\r\n\t<li>Mask :255.255.255.0<\/li>\r\n\t<li>Ip défaut: 193.168.3.254<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>MAC: fc:5f:49:cc:b4:76<\/li>\r\n\t<li>Ip: 192.168.3.201<\/li>\r\n\t<li>Mask : 255.255.255.0<\/li>\r\n\t<li>Ip défaut: 192.168.3.254<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>Port : 37777 &amp; 37778<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/10\/2025 10:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "237659": {
                    "id": "237659",
                    "fields": {
                        "field_description": "<p>Aminatou a fait le nécessaire mais elle ne voit pas remonter les caméras donc CT entre Aminatou et Thibaud.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/10\/2025 10:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "237703": {
                    "id": "237703",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/10\/2025 11:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "237704": {
                    "id": "237704",
                    "fields": {
                        "field_description": "Une notification a été envoyée à L'HOSTIS Johann (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/10\/2025 11:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ETOILE BLEUE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LANDERNEAU] OUVERTURE PORTS POUR VIDEOSURVEILLANCE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/10\/2025 11:23:40"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/10\/2025 11:23:40"
        }
    },
    "336080": {
        "nid": 336080,
        "type": "tache",
        "title": "Tache - OPTIC LAMY - 24\/10\/2025",
        "author_uid": 7180,
        "created": "2025-10-24 17:05:48",
        "changed": "2025-10-27 09:04:59",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "237755": {
                    "id": "237755",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Nathalie LE SAUX (0678440474).<br \/>\r\nLigne : Actif Telecom, Fixe, NDI, 0298817911<br \/>\r\n<br \/>\r\nNathalie nous indique qu'elle n'a plus de téléphone ni internet depuis 16h20 environ. Carte Ovh indiquant un incident générique sur tout le 29, pas plus d'information pour l'instant.&nbsp;<br \/>\r\nElle ne dispose pas d'un routeur, donc pas de solution de secours.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/10\/2025 16:57",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "237757": {
                    "id": "237757",
                    "fields": {
                        "field_description": "<p>Incident en cours uniquement sur les liens VDSL et ADSL confirmé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/10\/2025 17:08",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "237766": {
                    "id": "237766",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/10\/2025 09:04",
                        "field_description_auteur": "Yann"
                    }
                },
                "237767": {
                    "id": "237767",
                    "fields": {
                        "field_description": "<p>Incident Clos après vérification sur retour opérateur : \"Update (<strong>2025-10-24 20:36<\/strong>) : L'incident est desormais terminé, si vous rencontrez toujours un défaut nous vous invitons à redemarrer votre modem afin de retablir votre accès.\"<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/10\/2025 09:04",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "237769": {
                    "id": "237769",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE SAUX Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/10\/2025 09:05",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "OPTIC LAMY"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>INCIDENT GENERIQUE -&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/10\/2025 09:04:23"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/10\/2025 09:04:23"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe et Internet"
        }
    },
    "337548": {
        "nid": 337548,
        "type": "tache",
        "title": "Tache - GAUTHIER DIFFUSION - 03\/11\/2025",
        "author_uid": 27,
        "created": "2025-11-03 10:12:44",
        "changed": "2025-11-03 13:28:27",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Internet"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-11-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-11-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "238724": {
                    "id": "238724",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Internet, Internet Fibre Actif Télécom, 0254053_01<\/p>\r\n\r\n<p>Après recherches, le VPN est géré par le NAS Synology.<\/p>\r\n\r\n<p>Demande du presta info :&nbsp;<\/p>\r\n\r\n<p>La règle 192.168.1.10 Port UDP 25430 n'est donc pas la bonne.<\/p>\r\n\r\n<p>Pourriez-vous mettre la règle suivante en place :<\/p>\r\n\r\n<p><u><strong>192.168.1.99 Port UDP 1194<\/strong><\/u><\/p>\r\n\r\n<p><strong>Je demande donc cela à ACTIF TELECOM.<\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/11\/2025 10:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "238727": {
                    "id": "238727",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/11\/2025 10:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "238748": {
                    "id": "238748",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/11\/2025 11:31",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "238760": {
                    "id": "238760",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/11\/2025 13:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "238762": {
                    "id": "238762",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/11\/2025 13:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "238763": {
                    "id": "238763",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RIVAYRAND Alexandrine (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/11\/2025 13:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GAUTHIER DIFFUSION"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>REDIRECTION PORT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/11\/2025 13:28:22"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/11\/2025 13:28:22"
        },
        "questions_reponses": {
            "337549": {
                "nid": 337549,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - GAUTHIER DIFFUSION - 03\/11\/2025 - 03\/11\/2025 - 10:13",
                "author_uid": 27,
                "created": "2025-11-03 10:13:03",
                "changed": "2025-11-03 13:28:12",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - GAUTHIER DIFFUSION - 03\/11\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-11-03 10:13:03"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "GAUTHIER DIFFUSION"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "238749": {
                            "id": "238749",
                            "fields": {
                                "field_qr_horodatage": "03\/11\/2025 11:30",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Ok effectif dans 5mn<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "238726": {
                            "id": "238726",
                            "fields": {
                                "field_qr_horodatage": "03\/11\/2025 10:12",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : GAUTHIER DIFFUSION<\/p>\r\n\r\n<p>Objet :&nbsp;<p>REDIRECTION PORT<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>03\/11\/2025 10:11 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Internet, Internet Fibre Actif Télécom, 0254053_01<br\/>\r\n\r\nAprès recherches, le VPN est géré par le NAS Synology.<br\/>\r\n\r\nDemande du presta info :&nbsp;<br\/>\r\n\r\nLa règle 192.168.1.10 Port UDP 25430 n'est donc pas la bonne.<br\/>\r\n\r\nPourriez-vous mettre la règle suivante en place :<br\/>\r\n\r\n<u><strong>192.168.1.99 Port UDP 1194<\/strong><\/u><br\/>\r\n\r\n<strong>Je demande donc cela à ACTIF TELECOM.<\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "238761": {
                            "id": "238761",
                            "fields": {
                                "field_qr_horodatage": "03\/11\/2025 13:28",
                                "field_qr_message": "<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-11-03 13:28:02"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "2"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    }
}